At a Glance
- Tasks: Install, maintain, and repair vehicle CCTV systems while supporting a diverse customer base.
- Company: Join Ocular, a leading security systems integrator with over 40 years of experience.
- Benefits: Earn €50,000 - €55,000 plus travel pay and comprehensive benefits.
- Other info: Flexible working hours with opportunities for mentorship and career growth.
- Why this job: Make a real impact in the vehicle industry while developing your technical skills.
- Qualifications: Hands-on experience in CCTV, auto electricals, or similar technical fields required.
We have a fantastic new job opportunity at Ocular for a technically minded engineer with hands-on experience in CCTV, auto electricals, electronics, vehicle technology or a similar technical engineering environment.
SALARY: €50,000 - €55,000 per annum, plus door-to-door travel pay + Benefits
LOCATION: Republic of Ireland, Field Based, with travel to customer sites across the region and occasional travel outside the region and to Head Office in Nottingham as required
JOB TYPE: Full-Time, Permanent
WORKING HOURS: 40 hours per week, Monday to Friday. Mainly day work, although night work and overnight stays may be required. Shift patterns will be discussed at interview.
JOB OVERVIEW: This is an excellent opportunity for a technically driven Senior Field Service Engineer to join Ocular’s remote engineering team supporting a broad customer base across the vehicle industry. As the Senior Field Service Engineer you will install, maintain and repair vehicle CCTV systems and other driver aid systems, supporting daily fault requests, planned preventative maintenance and installation activity. You will also provide training, guidance and mentorship to junior and trainee team members. The Senior Field Service Engineer will need a flexible approach, strong communication skills and a positive, can-do attitude, with full training provided to support continued development in the role.
DUTIES: Your duties as the Senior Field Service Engineer include:
- Install and Maintain Systems: Carry out installation, servicing, PPM and fault rectification work on vehicle CCTV systems and associated driver aid systems.
- Support Customer Service Levels: Complete service activity within agreed timescales, helping to meet customer expectations and service level agreements.
- Communicate Clearly: Maintain clear and professional communication between the field, customers, garage engineers, the helpdesk and regional management.
- Complete Accurate Reports: Complete PDA reports before leaving customer premises and provide quality reporting to internal teams.
- Support Technical Standards: Follow best practice guides and contribute to continuous improvement in technical skills, workmanship and customer handling.
- Assist with Training & Development: Support the training and development of field-based engineers, providing guidance and mentorship to junior and trainee team members as required.
- Manage Stock and Equipment: Take responsibility for stock control and ensure customer and company equipment is handled with care.
- Follow Health and Safety Requirements: Maintain awareness of and adhere to company and customer health and safety policies.
- Build Working Relationships: Develop effective working relationships with customers, internal teams and CCTV analysts to support day-to-day operations.
- Support Regional Operations: Carry out reasonable requests from regional management and check and respond to emails in a professional manner.
CANDIDATE REQUIREMENTS:
ESSENTIAL:
- Experience in CCTV, auto electricals, electronics, vehicle technology or a similar hands-on technical engineering environment.
- Relevant practical engineering or technical experience.
- Excellent communication skills, with the ability to understand and translate customer requirements.
- Basic IT competence.
- Full driving licence.
- Flexible approach to travel, night work and occasional overnight stays.
- Professional, customer-focused approach with a positive can-do attitude.
DESIRABLE:
- Strong knowledge of DVRs and associated components.
- Electrical qualification, such as NVQ, BTEC or apprentice training.
- GCSEs or equivalent, preferably including English, Maths or Science.
- Knowledge of the bus industry, CCTV systems or electrical systems.
Our Commitment to Equality and Diversity: Synectics plc and its subsidiaries are committed to promoting equal opportunities in employment and in our employment policies for recruitment, selection, training, development, and promotion.
HOW TO APPLY: To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details.
Senior Field Service Engineer - Electronics / Electrical employer: Ocular
Ocular is an exceptional employer that values technical expertise and fosters a supportive work culture, making it an ideal place for Senior Field Service Engineers. With a commitment to employee growth through mentorship and training, alongside competitive salaries and benefits, Ocular ensures that its team members thrive in their careers while working on innovative security solutions across the Republic of Ireland. The company's dedication to equality and diversity further enhances its appeal as a workplace where every individual can contribute meaningfully.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Field Service Engineer - Electronics / Electrical
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Senior Field Service Engineer - Electronics / Electrical role you’re after at Ocular.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at Ocular a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at Ocular.
✨Apply Through Company Websites
When you spot a role like Senior Field Service Engineer - Electronics / Electrical at Ocular, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Senior Field Service Engineer - Electronics / Electrical
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Senior Field Service Engineer - Electronics / Electrical, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Ocular a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Ocular specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at Ocular
✨Brush Up on Core Engineering Principles
Before heading into the interview with Ocular, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like Ocular want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
