At a Glance
- Tasks: Manage customer quotations and support a smooth sales process.
- Company: Join Ocular, a leading security systems integrator with over 40 years of experience.
- Benefits: Enjoy a competitive salary, benefits, and a supportive work environment.
- Other info: Great opportunity for career growth in a dynamic team.
- Why this job: Be the key contact for customers and help deliver tailored security solutions.
- Qualifications: Experience in sales support or quotations, with strong organisational skills.
The predicted salary is between 30000 - 35000 £ per year.
Are you an organised and commercially aware sales support professional with experience preparing quotations, coordinating customer requests and supporting account activity? Ocular has a great opportunity for someone who enjoys providing proactive customer support, working closely with technical teams and helping deliver a faster, more efficient sales process.
This is an excellent opportunity for a Sales Support Executive to play a key role in managing customer quotation requests, coordinating technical information and supporting a smooth, efficient sales process.
As the Sales Support Executive, you will act as a central point of contact for customer quotation enquiries, prepare and track quotes, liaise with technical colleagues and ensure all activity is accurately recorded in the CRM system. The Sales Support Executive will also support a defined base of smaller customer accounts through a structured contact cycle, following up outstanding quotations, maintaining customer records and identifying opportunities for additional Ocular solutions and services where appropriate.
DUTIES
- Manage Customer Quotations: Act as the primary point of contact for customer quotation requests, ensuring a fast, efficient and professional response.
- Prepare and Track Quotes: Prepare, issue and follow up quotations, coordinating with the Technical Design team on technical content and specifications.
- Qualify Incoming Requests: Review, qualify and prioritise customer requests before passing them to Design, helping reduce internal delays and rework.
- Own the Quotation Process: Manage quotation activity for smaller accounts from initial request through to follow-up and close.
- Maintain Commercial Governance: Ensure quotations are qualified, prioritised and commercially reviewed before issue.
- Update CRM Records: Maintain a clear audit trail of quotation activity, account records, customer contact details and pipeline information within CRM.
- Support Customer Accounts: Look after a defined base of smaller customer accounts through a structured, tiered call cycle.
- Conduct Account Reviews: Carry out regular proactive account reviews and scheduled customer calls, rather than only responding when requirements arise.
- Identify Customer Needs: Spot additional customer requirements and opportunities for wider Ocular solutions and services where appropriate.
- Support Retention Activity: Support renewal, retention and ongoing relationship management activity across the managed account base.
- Report Sales Activity: Provide clear visibility of quotation pipeline, conversion activity and account contact progress, reporting against KPIs as required.
- Escalate Strategic Opportunities: Flag larger, strategic or multi-site opportunities for handover to senior or strategic account management colleagues.
CANDIDATE REQUIREMENTS
- Previous experience in a sales support, internal sales or quotations role.
- Experience gained within a technical, project-based or B2B environment would be ideal.
- Confident managing customer calls, written communication and quotation follow-up activity.
- Strong organisational skills with the ability to manage a high volume of quotations and customer accounts.
- Commercial awareness with the ability to qualify and prioritise opportunities.
- Comfortable coordinating with technical teams to help translate customer requirements into accurate quotations.
- Accurate CRM and system discipline, with strong attention to detail.
- Collaborative approach, working closely with Technical Design and senior Sales colleagues.
Successful applicants must be able to provide verification of their eligibility to live and work in the UK before starting employment.
Our Commitment to Equality and Diversity
Synectics plc and its subsidiaries are committed to promoting equal opportunities in employment and in our employment policies for recruitment, selection, training, development, and promotion.
HOW TO APPLY
To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details.
Sales Support Executive in Nottingham employer: Ocular
Ocular Integration Ltd. is an excellent employer that values collaboration and innovation, providing a dynamic work environment in Nottingham. Employees benefit from a supportive culture that encourages professional growth and development, alongside competitive remuneration and relocation opportunities to a new site. Join us to be part of a team that prioritises meaningful contributions and fosters a sense of belonging.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Executive in Nottingham
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Support Executive at Ocular, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Ocular. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Support Executive. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Support Executive in Nottingham
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Ocular:When writing your cover letter, make sure to tailor your message specifically for Ocular. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Ocular
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Ocular that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Ocular that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Ocular’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
