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- Tasks: Lead and optimise non-core operations for smooth organisational performance.
- Company: Join a dynamic organisation focused on transformation and growth.
- Benefits: Competitive salary, leadership opportunities, and a supportive work environment.
- Why this job: Make a real impact by enabling teams to excel in their roles.
- Qualifications: Proven leadership and management experience in operational functions.
- Other info: Be part of a collaborative culture that values innovation and accountability.
The predicted salary is between 43200 - 72000 £ per year.
OCU has a new opportunity for a Support Services Director to join us based in Leeds or Stockport in the transformation and growth across the business. The Support Services Director plays a pivotal leadership role in ensuring the organisation operates smoothly, efficiently, and strategically across all non-core operational functions. This role exists to enable excellence ensuring teams have the infrastructure, resources, systems, and environment they need to perform at their best.
With responsibility spanning facilities, property, call centres, security, IT enabled operations, and customer service, the Support Services Director ensures the organisation’s foundations are robust, responsive, and aligned to strategic goals. By fostering strong collaboration and clear accountability, this role allows operational and frontline teams to focus on delivering outstanding outcomes without being hindered by operational challenges.
Key Areas of Responsibility:
- Leadership
- Management
Support Services Director employer: OCU
Contact Detail:
OCU Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Services Director
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for a Support Services Director role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet.
✨Tip Number 2
Prepare for those interviews by researching the company thoroughly. Understand their mission, values, and recent projects. This will help you tailor your responses and show that you’re genuinely interested in contributing to their success.
✨Tip Number 3
Practice makes perfect! Get a friend or mentor to do mock interviews with you. This will help you refine your answers and boost your confidence when it comes time to meet the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you stand out, and applying directly shows your enthusiasm for the role. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Support Services Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Support Services Director role. Highlight your leadership and management experience, especially in non-core operational functions, to show us you’re the right fit.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background can help us achieve our strategic goals. Be specific about your achievements and how they relate to the position.
Showcase Your Collaborative Spirit: Since this role involves fostering collaboration, make sure to include examples of how you've successfully worked with teams in the past. We want to see how you can help us create a strong, accountable environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at OCU
✨Know the Company Inside Out
Before your interview, make sure you research OCU thoroughly. Understand their mission, values, and recent developments. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role and the company.
✨Highlight Your Leadership Experience
As a Support Services Director, leadership is key. Prepare specific examples from your past roles where you've successfully led teams or projects. Be ready to discuss how you foster collaboration and accountability, as these are crucial for the position.
✨Demonstrate Strategic Thinking
This role requires a strategic mindset. Think about how you can align operational functions with the company's goals. Prepare to discuss your approach to ensuring that teams have the resources they need to excel, and how you would tackle any operational challenges.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the current challenges the organisation faces in support services or how success is measured in this role. This shows your interest and helps you gauge if the company is the right fit for you.
