Director of Support Services & Operations in Stockport
Director of Support Services & Operations

Director of Support Services & Operations in Stockport

Stockport Full-Time 48000 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and optimise support services operations, ensuring top-notch customer service and IT management.
  • Company: A values-driven leader in support services, committed to inclusion and excellence.
  • Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
  • Why this job: Make a real difference by enhancing operational efficiency and customer satisfaction.
  • Qualifications: Proven leadership experience in support services and strong strategic planning skills.
  • Other info: Join a dynamic team focused on innovation and operational success.

The predicted salary is between 48000 - 72000 £ per year.

A leading support services provider is seeking a Support Services Director to oversee operations in Stockport or Leeds. This role requires strategic leadership to ensure the smooth operation of non-core functions such as facilities, IT, and customer service.

The ideal candidate will manage performance, develop protocols for customer interactions, and spearhead disaster recovery planning. This is an excellent opportunity to join a values-driven company that prioritises inclusion and operational excellence.

Director of Support Services & Operations in Stockport employer: OCU

Join a leading support services provider that champions a values-driven culture, prioritising inclusion and operational excellence. With a focus on employee growth and development, this role offers the chance to make a meaningful impact in Stockport or Leeds, while enjoying a supportive work environment that fosters collaboration and innovation.
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Contact Detail:

OCU Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Director of Support Services & Operations in Stockport

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for opportunities. A personal recommendation can go a long way in landing that Director of Support Services role.

✨Tip Number 2

Prepare for interviews by researching the company’s values and operations. We want to see how you align with their mission, so be ready to discuss how your strategic leadership can enhance their support services.

✨Tip Number 3

Showcase your experience with performance management and customer interaction protocols. Bring examples to the table that demonstrate your ability to lead teams and improve operational excellence.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Director of Support Services & Operations in Stockport

Strategic Leadership
Operations Management
Performance Management
Protocol Development
Customer Service Management
Disaster Recovery Planning
Inclusion Practices
Operational Excellence

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the role of Support Services Director. Highlight your strategic leadership experience and any relevant achievements in managing operations.

Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about this role and how your values align with ours. Share specific examples of how you've successfully overseen non-core functions like IT or customer service.

Showcase Your Problem-Solving Skills: In your application, don’t forget to mention your approach to disaster recovery planning and performance management. We want to see how you tackle challenges and ensure smooth operations.

Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!

How to prepare for a job interview at OCU

✨Know the Company Inside Out

Before your interview, make sure you research the company thoroughly. Understand their values, mission, and recent developments in support services. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.

✨Prepare for Strategic Questions

As a Director of Support Services & Operations, you'll likely face questions about strategic leadership and operational excellence. Think about your past experiences where you've successfully managed performance or developed protocols. Be ready to share specific examples that highlight your skills in these areas.

✨Showcase Your Problem-Solving Skills

Given the focus on disaster recovery planning, be prepared to discuss how you've handled crises in the past. Have a couple of scenarios ready where you implemented effective solutions under pressure. This will demonstrate your ability to lead during challenging times.

✨Emphasise Inclusion and Teamwork

Since the company prioritises inclusion, be sure to talk about how you've fostered a collaborative environment in previous roles. Share examples of how you've engaged with diverse teams and ensured everyone's voice is heard. This will resonate well with their values-driven approach.

Director of Support Services & Operations in Stockport
OCU
Location: Stockport
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  • Director of Support Services & Operations in Stockport

    Stockport
    Full-Time
    48000 - 72000 £ / year (est.)
  • O

    OCU

    50-100
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