Digital Operations Manager

Job Description OCU has an exciting new opportunity for a Digital Operations Manager to come and join us based in Preston. You will be a critical part of the OCU Digital team, the Digital Operations Manager will drive efficient digital processes, support operational excellence, and bridge the gap between technology and business operations. This is a hands-on, wide-reaching role that demands an entrepreneurial mindset, a sharp eye for detail, and the ability to get things done. You\’ll manage digital operations, collaborate closely with teams like the National Operations Centre, Street works, Back Office Scheduling, IT Helpdesk, and Platform Support, and ensure seamless communication across departments. About the Role OCU supports thousands of people operating across the UK each day, relying on six key digital platforms to manage workforce data and job information. This role sits at the heart of these operations, bridging the gap between platform teams, operational support, and frontline teams. It ensures that critical data flows seamlessly between systems, enabling accurate, real-time decision-making and efficient job execution. The successful candidate will act as a central point of coordination, ensuring that platform processes are robust, information is up-to-date, and teams have the tools they need to keep OCU moving forward. Key Responsib…