At a Glance
- Tasks: Manage plant hire requests, respond to customer queries, and ensure equipment availability.
- Company: Join OCU Group, a rapidly growing company that values integrity and collaboration.
- Benefits: Inclusive culture, career growth opportunities, and a supportive work environment.
- Other info: Flexible recruitment process to ensure everyone has a fair chance to apply.
- Why this job: Be part of a team that values diversity and makes a real impact in the community.
- Qualifications: Strong communication skills and knowledge of the hire industry are essential.
The predicted salary is between 30000 - 40000 £ per year.
Throughout 2026, OCU Group has been experiencing a sustained period of growth and expansion. Due to this and our continued work winning success, we currently have an opportunity for an experienced Plant Hire Controller to join us!
Department: Plant & Transport
Location: Borehamwood
Key Responsibilities:
- Responding to customer enquiries about hire, providing quotes, and resolving issues or complaints.
- Processing new hire requests, managing existing orders, and coordinating collections.
- Ensuring the right equipment is available, checking stock levels, and liaising with the workshop for maintenance.
- Maintaining accurate records of hires, processing invoice queries, and assisting with stock control.
Essential Skills:
- Strong communication and customer service skills.
- Ability to manage multiple tasks and prioritize efficiently.
- Knowledge of hire industry practices and relevant software.
- Problem-solving and organisational skills.
- Good attention to detail and accuracy.
Why Join OCU?
Driven by values, powered by inclusion. At OCU, our values guide everything we do: integrity, collaboration, respect, innovation and one company united. They shape how we work with our clients, communities, and each other. We believe that inclusion is more than a principle— it’s the foundation of our success. By embracing equity and ensuring that every individual has the opportunity to thrive, we create a workplace where diverse perspectives are valued, and everyone feels they belong. Together, we build stronger teams, deliver better outcomes, and grow in ways that reflect the communities we serve.
If you want to be part of a culture where values matter and inclusion is at the heart of everything we do, apply now and help us shape the future together.
To ensure that everyone has a fair opportunity to join our team, please inform us if you require any reasonable adjustments to our recruitment and interview process by emailing recruitment@ocugroup.com.
Plant Hire Desk Controller in Borehamwood employer: OCU
At OCU Group, we pride ourselves on being an excellent employer, offering a vibrant work culture that values integrity, collaboration, and inclusion. Located in Borehamwood, our team enjoys a supportive environment with ample opportunities for professional growth and development, ensuring that every employee can thrive and contribute to our ongoing success. Join us to be part of a diverse team where your contributions are valued and you can make a meaningful impact in the plant hire industry.
StudySmarter Expert Advice🤫
We think this is how you could land Plant Hire Desk Controller in Borehamwood
✨Tip Number 1
Network like a pro! Reach out to your connections in the plant hire industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a job opening!
✨Tip Number 2
Prepare for those interviews! Research OCU Group and understand their values and culture. Be ready to discuss how your skills align with their mission of integrity, collaboration, and inclusion.
✨Tip Number 3
Show off your problem-solving skills during interviews. Think of examples from your past experiences where you successfully resolved customer issues or managed multiple tasks efficiently. This will demonstrate your fit for the Plant Hire Desk Controller role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the OCU team.
We think you need these skills to ace Plant Hire Desk Controller in Borehamwood
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Plant Hire Desk Controller role. Highlight your relevant experience in customer service and the hire industry, as this will show us you understand what we're looking for.
Show Off Your Skills:Don’t just list your skills—give us examples! If you’ve managed multiple tasks or resolved customer complaints effectively, share those stories. We love to see how you’ve used your problem-solving and organisational skills in real situations.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon unless it’s relevant to the role. We appreciate a well-structured application that’s easy to read and gets straight to the point.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application reaches us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at OCU
✨Know Your Stuff
Make sure you brush up on the plant hire industry and relevant software before your interview. Familiarise yourself with common equipment, hire processes, and any specific practices that OCU Group might use. This will show that you're not just interested in the role but also knowledgeable about it.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly. Prepare examples of how you've successfully handled customer enquiries or resolved complaints in the past. This will demonstrate your ability to manage customer relationships effectively.
✨Be Organised and Prioritise
Think of scenarios where you've had to juggle multiple tasks. Be ready to discuss how you prioritised your workload and ensured everything was completed on time. This will highlight your organisational skills and ability to thrive in a busy environment.
✨Embrace the Values
OCU Group values integrity, collaboration, and inclusion. Reflect on how these values resonate with you and prepare to share examples from your experience that align with them. This will show that you’re not just a fit for the role, but also for the company culture.
