OCU Group in Preston is seeking a Service Desk Engineer to join the Digital Technology team. You will provide expert 2nd line support across end-user devices, applications, Microsoft 365, and identity services, ensuring minimal downtime for colleagues.
Working closely with 1st line, engineering teams and third-party providers, you will investigate incidents, resolve complex problems, and contribute to knowledge management and service improvement.
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2nd Line IT Support Engineer – End-User & M365 Expert employer: OCU
At OCU, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters innovation and collaboration. Our employees benefit from comprehensive growth opportunities, competitive pension plans, and the chance to work on cutting-edge projects in the UK. Join us to be part of a team that values your contributions and supports your professional development in a rewarding environment.
