OCU Group is seeking a proactive Service Desk Analyst to join the Digital Technology team in Preston. You will be the first point of contact for IT incidents, delivering professional support and enabling colleagues to work efficiently by resolving issues and fulfilling service requests.
You will troubleshoot effectively, log and track incidents, and work within ITIL-aligned processes to improve service quality across multiple sites.
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Service Desk Analyst: First-Contact IT Support Pro in Preston employer: OCU Group
At OCU, we pride ourselves on being an excellent employer, offering a dynamic work environment in Greenwich where Quantity Surveyors can thrive. Our commitment to employee development is reflected in our 'Careers with Purpose' initiative, ensuring that every team member feels valued and supported while working on significant infrastructure projects. With competitive remuneration, opportunities for career progression, and a collaborative culture, OCU is the ideal place for professionals seeking meaningful and rewarding employment.
