Contract Manager Substation Civils
Department: Regulated Power
Employment Type: Permanent - Full Time
Location: Erith
Reporting To: Kate Bazeley
Description
A unique Contracts Manager role, sitting within Operations with a key role in overseeing the day-to-day operational delivery across multiple Substation Projects and Maintenance frameworks. This role is responsible for ensuring that all operational activities are executed efficiently, safely, and in line with programme, cost, and quality expectations. The Contracts Manager will manage Project Managers and project teams, liaise with clients, Subcontractors and internal departments to drive performance, ensure compliance, and support the strategic growth of the business.
What You'll Do
Lead Operational Delivery: Manage and coordinate the operational delivery of projects across the business, ensuring alignment with strategic objectives and delivering projects safely, on time, and within budget. Oversee programme performance, monitor project schedules, resolve delays and issues, support budget management and cost control, and provide regular operational performance, risk, and opportunity reports to the Profit Centre Head.
Resource, Team & Client Management: Oversee the effective allocation and utilisation of labour, plant, and materials to maximise operational efficiency. Lead and support Site Managers, Supervisors, and delivery teams to maintain high performance and accountability, foster strong client relationships as the key point of contact during project delivery, ensure client expectations are met and issues are resolved promptly, and maintain high levels of client satisfaction.
Compliance, Safety & Continuous Improvement: Ensure full compliance with company processes, procedures, health and safety legislation, and industry standards while promoting a strong safety culture. Drive operational efficiency through effective planning, coordination, and resource management, and identify and implement improvements to operational processes, systems, and team performance.
Key Accountabilities & Targets: Deliver projects safely, on time, and within budget; maintain a high-performing operations team; ensure full compliance with company policies, procedures, and industry standards; drive operational efficiency; achieve 95% programme adherence, maintain operational costs within 5% of budget, achieve zero reportable incidents, maintain 90%+ client satisfaction, and implement at least three operational improvements annually.
What You'll Bring
- Extensive experience in operations or project management within the engineering, construction or utilities industry.
- Proven track record of managing multi-disciplinary teams and delivering complex projects.
- Strong leadership, organisational, and communication skills.
- Proficiency in project and operations management tools and software.
- In-depth knowledge of health, safety, and environmental regulations.
- Relevant qualifications in construction, engineering, or operations management (e.g., NVQ Level 6, SMSTS, IOSH/NEBOSH
Contract Manager Substation Civils in London employer: OCU Group
At OCU, we pride ourselves on being a leading employer in the utilities and energy sector, offering a dynamic work environment in Reading that fosters innovation and collaboration. Our commitment to employee growth is evident through ongoing training and development opportunities, ensuring that our team members are equipped with the latest skills and knowledge in high voltage electrical systems. With a strong focus on safety and excellence, we provide a supportive culture where every individual can thrive and contribute to impactful projects that shape the future of infrastructure engineering.
