Octus, a leading provider of credit intelligence and analytics, is seeking a Senior Customer Success Manager to oversee a portfolio of AmLaw 100 and Magic Circle law firms. You will drive retention, adoption, and expansion, while building strong stakeholder relationships and acting as the customer advocate with cross-functional teams.
You will work closely with Account Managers to identify opportunities, monitor usage, and guide clients through Octus’s suite of products and databases.
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Senior AmLaw Client Success Manager employer: Octus
At Octus, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Our hybrid role allows for flexibility while providing ample opportunities for professional growth and mentorship within a dynamic team of experts. With a focus on impactful credit research and direct engagement with institutional clients, you will find meaningful and rewarding employment that encourages your development and success.
