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For Companies At a Glance
- Tasks: Support client solutions through demos and trials, driving product adoption.
- Company: Join Octus, a leader in credit intelligence and analytics.
- Benefits: Enjoy competitive health benefits, PTO, gym subsidies, and educational reimbursements.
- Why this job: Be at the forefront of financial innovation and make a real impact.
- Qualifications: 5+ years in client-facing roles with deep credit market expertise required.
- Other info: Dynamic, inclusive culture with opportunities for growth and development.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Company Overview
Octus is a leading global provider of credit intelligence, data, and analytics. Since 2013, tens of thousands of professionals across hedge fund, investment banking, management consulting, and law firm verticals have relied on Octus to make better, faster, and more confident decisions in pace with the fast-moving credit markets.
Working at Octus
Octus hires growth-minded innovators and trailblazers across the globe to drive our business and culture. Our core values – Action Oriented, Customer First Mindset, Effective Team Players, and Driven to Excel – define an organizational ethos that’s as high-performing as it is human. Among other perks, Octus employees enjoy competitive health benefits, matched 401(k) and pension plans, PTO, generous parental leave, gym subsidies, educational reimbursements for career development, recognition programs, pet-friendly offices (US only), and much more.
Role
We are seeking a highly motivated Solutions Specialist to join Octus to support the firm’s expansion strategy. This unique hybrid role sits at the intersection of Sales and Product. It is a high-impact, client-facing position ideal for a commercially minded professional with deep financial services experience and a passion for credit. Working closely with Account Managers and Product Owners, you will play a central role in driving the successful adoption of our newest and strategic news, analysis, data, and workflow solutions.
Location
This is a London-based position, with an in-office requirement of 3 days per week.
Key Responsibilities
- Trial Management and Solutions-Based Demos for Buy-side/Sell-side Clients: Partner with Account Managers to execute demos/trials for designated cross-sell opportunities within the Buy-side and Sell-side segment (Hedge Funds, Asset Managers, Global banks, Advisors, etc). This will include our newest and most strategic solutions. Serve as the solutions specialist during the sales cycle, conducting persona-based solutions-focused demonstrations to ensure effective product adoption during the trial phase. Develop customized trial plans, success criteria, and compelling use cases tailored to each client’s specific workflow. Document and standardize successful trial methodologies to create scalable “playbooks” and sales enablement materials for the wider sales organization.
- Product & Market Feedback to Product Owners & Sales Leadership: Actively gather qualitative and quantitative feedback from clients and prospects during demos/trials regarding product features, usability, performance, and commercial viability. Synthesize market intelligence and client feedback into clear, actionable requirements and recommendations for the product owners to inform the product roadmap. Weekly feedback and alignment calls with product owners and sales leadership.
- Commercial & Technical Expertise: Maintain a deep understanding of the competitive landscape, industry trends, and the specific client workflows within the segment allocated. Collaborate with Product/Marketing to refine messaging, positioning, and sales collateral based on real-world client interactions and successful trial conversions. Assist in packaging strategies based on observed client value and adoption wins and hurdles.
Required Qualifications
- Deep credit and market expertise required, gained through experience at financial institutions, investment banks, or buy-side firms. Minimum 5 years.
- Minimum 8 years of experience in a client-facing role within the financial technology, or professional services industry (e.g., Solutions Consulting, Product Specialist).
- Proven ability to understand complex financial workflows and articulate how data, news, and analytical tools can solve specific business problems for clients like Buy Side, Sell Side, or Advisors.
- Experience with a new product introduction or significant feature launch.
- Understanding of the sales process, including trial design, qualification, and closing.
- Exceptional presentation, demonstration, and communication skills, with the ability to tailor persona-based solutions against client challenges and needs.
- Highly organized with experience managing multiple projects/trials simultaneously in a fast-paced environment.
- Bachelor’s degree in Finance, Economics, Business, or a related field.
Octus is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, pregnancy, veteran status, or any other legally protected status. We strive to create an inclusive and diverse work environment where all individuals are valued, respected, and treated fairly. We believe that diversity enriches our workplace and enhances our ability to innovate and succeed.
Client Solutions Specialist - EMEA employer: Octus
Contact Detail:
Octus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Solutions Specialist - EMEA
✨Tip Number 1
Get to know the company inside out! Research Octus, its values, and its products. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for those interviews by practising common questions and scenarios related to client solutions. Think about how your experience aligns with their needs and be ready to share specific examples.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the Octus team.
We think you need these skills to ace Client Solutions Specialist - EMEA
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in financial services and client-facing roles. We want to see how your skills align with our core values and the specific responsibilities of the Client Solutions Specialist role.
Showcase Your Expertise: Don’t hold back on showcasing your deep credit and market expertise. We’re looking for someone who can articulate complex financial workflows, so include examples of how you've solved business problems in previous roles.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences quickly.
Apply Through Our Website: We encourage you to apply directly through our website. This ensures that your application gets to the right people and helps us streamline the process. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Octus
✨Know Your Stuff
Make sure you have a solid understanding of credit markets and financial services. Brush up on recent trends and news in the industry, as well as Octus's products. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Tailor Your Approach
Since this role involves client-facing interactions, think about how you can demonstrate your ability to tailor solutions to specific client needs. Prepare examples from your past experience where you've successfully customised solutions or presentations for clients.
✨Showcase Your Communication Skills
As a Solutions Specialist, you'll need to communicate complex ideas clearly. Practice explaining technical concepts in simple terms. You might even want to do a mock demo with a friend to refine your presentation skills and get feedback.
✨Ask Insightful Questions
Prepare thoughtful questions to ask during the interview. This shows your interest in the company and the role. Consider asking about their approach to client feedback or how they measure success in product adoption. It’s a great way to engage with the interviewers and demonstrate your proactive mindset.
