At a Glance
- Tasks: Guide customers through tough times with empathy and support while achieving sales targets.
- Company: Octopus Legacy, a compassionate team focused on meaningful work.
- Benefits: Competitive salary, commission structure, and opportunities for career growth.
- Other info: Join a supportive team that values kindness and innovation.
- Why this job: Make a real difference in people's lives while building a rewarding sales career.
- Qualifications: Recent graduate with strong communication skills and a desire to learn.
The predicted salary is between 24833 - 30351 £ per year.
The Role
As a Graduate Sales Associate at Octopus Legacy, you'll begin your career guiding people through one of the hardest moments of their lives - and helping them feel calm, supported and confident about the practical steps that follow a death.
This is a sales and customer service role at heart, and the perfect launchpad for an ambitious graduate.
You'll learn how to be the first voice our customers hear after a bereavement, the trusted person who explains how we can take the weight of probate and estate administration off their shoulders, and the problem-solver who helps them choose the service that's genuinely right for them.
You'll develop the ability to blend empathy with commercial awareness: supporting people through grief while guiding them to the right decision and working towards your targets.
You don't need any prior experience.
If you've got the drive to build a career in sales and the empathy to handle sensitive conversations, we'll teach you everything else - including everything you need to know about probate.
We want to be honest - it won't always be easy.
You'll be speaking to people at the most difficult and emotional moments in their lives, often when they need guidance and reassurance the most.
It takes resilience, calm under pressure, and the ability to stay warm and clear even when conversations are tough.
But if you're someone who finds purpose in helping people when it matters most - and you thrive in a fast-paced, target-driven environment - this role can be an incredibly rewarding place to start.
From day one you'll be given real ownership, proper training, and the freedom to be human - no rigid scripts, no robotic call targets.
As part of our founding probate sales team, you'll join at a pivotal time, with genuine room to grow into more senior roles as you develop.
Our values are simple: Customer-First. Work hard. Stay optimistic.
What You'll Do
- Learn to be the first point of contact for customers after a death via phone, email, and chat - guiding them with clarity, warmth, and confidence.
- Understand each customer's situation and recommend the right probate and estate administration services for what they're going through.
- Lead consultations and quote calls (with full training and support), explain options clearly, and help customers make a confident, informed decision.
- Support the customer journey from first enquiry through to instructing the service, ensuring a seamless experience.
- Work towards personal and team sales targets for engagement, conversion, and customer satisfaction, while always keeping support quality first.
- Keep accurate and confidential customer records.
- Share fresh ideas to improve processes, resources, and the overall customer experience.
- Collaborate across teams and bring energy, initiative, and a problem-solving mindset.
Who Are You?
- A recent graduate (or early-career candidate) eager to build a career in sales and customer success.
- A compassionate communicator who builds trust easily - especially when conversations are tough.
- Motivated by targets and commercially curious, with a genuine desire to help customers choose what's right for them.
- Resilient and adaptable, able to stay calm in high-pressure and emotional situations.
- Organised, attentive to detail, and comfortable managing multiple priorities.
- Proactive and solutions-focused, always thinking about how to make things better.
- Confident using technology and quick to pick up new tools.
- A team player who leads with kindness and genuinely cares about doing meaningful work.
- No prior probate, sales or financial experience needed - just the right attitude and a willingness to learn.
- Why You'll Love It Here
We're part of a group that believes work should mean something.
You'll be trusted to do what's right, supported to grow, and encouraged to share your ideas and shape the way we work.
You’ll be part of a team you can truly count on, colleagues who support each other and always put customers first.
A fast-growing business with genuine room to learn, grow and progress your career.
- Competitive salary and commission structure, great benefits, and clear opportunities to advance.
- Our Mission
Octopus Legacy is the place to plan for death and find support after loss.
When people think about planning for death they think about wills, life insurance and funerals.
We take these cold processes and turn them into something more human.
Share more than money: leave voice notes, music, recipes.
Shape a legacy that connects you while you're here.
And after you're gone.
Founded by Sam after his mum died suddenly, we're a group of people who work in death because we've been affected by it.
We know the difference a good plan makes, and what it's like when there isn't one.
Death can come between us, leaving mess, legal fees, frustration.
But it can also make us stronger.
We see a world where people talk openly about death, and work out the real meaning of legacy.
- We're here to make that worl
Graduate Sales Associate in London employer: Octopuslegacy
Octopuslegacy is an attractive employer due to its commitment to employee development and a supportive work culture. The company provides comprehensive training and encourages a customer-first approach, making it a fulfilling place to work. Employees have the opportunity to make a real difference in people's lives during challenging times.
StudySmarter Expert Advice🤫
We think this is how you could land Graduate Sales Associate in London
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Graduate Sales Associate at Octopuslegacy, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Octopuslegacy. Tailor your message to explain why you’re drawn to them and how you can contribute as a Graduate Sales Associate. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Graduate Sales Associate in London
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Octopuslegacy:When writing your cover letter, make sure to tailor your message specifically for Octopuslegacy. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Octopuslegacy
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Octopuslegacy that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Octopuslegacy that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Octopuslegacy’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
