At a Glance
- Tasks: Support families through legal steps after a death, ensuring smooth case management.
- Company: Join Octopus Legacy, a fast-growing tech company transforming the industry.
- Benefits: Enjoy 27 days holiday, health insurance, and work-from-anywhere options.
- Other info: Be part of a supportive team with opportunities for growth and innovation.
- Why this job: Make a real difference in people's lives during tough times while building your career.
- Qualifications: Empathy, organisation, and communication skills are key; no legal background needed.
The predicted salary is between 30000 - 40000 £ per year.
The Company
We're Octopus Legacy: one of the fastest growing tech companies in the country, part of the UK's most exciting and best-trusted group. We have a mission to scale, aiming to become a household name while transforming a long-established industry and helping our customers prepare for, and find support after, death.
The Role
As a Probate Legal Assistant at Octopus Legacy, you'll sit at the heart of our probate team - supporting families through the practical, legal steps that follow a death, and making sure every case runs smoothly from the very first conversation. You'll work side by side with our Probate Case Managers, learning the ins and outs of probate applications and estate administration as you go. You'll be speaking to customers who are bereaved, so warmth, clarity and care matter as much as the admin itself. You don't need a legal background. If you're organised, empathetic, and genuinely good with people, we'll teach you everything you need to know about probate.
We want to be honest - it won't always be easy. You'll be speaking to people at one of the hardest moments of their lives. It takes patience, attention to detail, and the ability to stay calm and kind when things get emotional or busy. But if you find purpose in helping people when it matters most - and you like the idea of building your career in a fast-growing, supportive team - this role can be genuinely rewarding.
As part of our growing probate team, you'll join at a pivotal time, helping us shape the way we work and deliver the best possible experience for our customers. Our values are simple: Customer-First. Work hard. Stay optimistic.
Key Responsibilities
- Handle inbound & outbound calls, share updates, and support customers with warmth and confidence, especially in sensitive moments.
- Prepare correspondence, chase information, and manage legal forms accurately and on time.
- Produce documents, manage busy diaries, and keep our filing and case records organised and up to date.
- Support Case Managers across the full life of a case, helping everything run seamlessly.
- Keep customer records accurate and confidential at all times.
- Share insights and ideas to improve our processes, resources, and the overall customer experience.
- Collaborate across teams to drive efficiency and elevate service.
Who Are You?
- A compassionate communicator who builds trust easily - especially when conversations are tough.
- Organised and detail-focused, comfortable working from a task list and juggling multiple priorities.
- Customer-first, with the emotional intelligence to support people through bereavement.
- Confident with everyday tech and tools.
- A strong written and verbal communicator.
- Proactive and solutions-focused, always thinking about how to make things better.
- A team player who leads with kindness and genuinely cares about doing meaningful work.
- A legal background is a bonus, not a requirement - we'll train you on the rest.
Why You'll Love It Here
We're part of a group that believes work should mean something. You'll be trusted to do what's right, supported to grow, and encouraged to share your ideas and shape the way we work. You'll be part of a team you can truly count on - colleagues who support each other and always put customers first, every day and at every step of your journey. A fast-growing business with room to learn, grow and influence change, plus real opportunities to develop your skills and progress your career.
Our Mission
Octopus Legacy is the place to plan for death and find support after loss. We take cold processes and turn them into something more human. Founded by Sam after his mum died suddenly, we're a group of people who work in death because we've been affected by it. We know the difference a good plan makes, and what it's like when there isn't one. We're here to make that world happen.
Benefits
- Octopus share incentive scheme.
- 27 days holiday + extra day off for your Birthday.
- Work from anywhere in the world for up to 4 weeks per year.
- Vitality Health & Life Insurance.
- Pension scheme.
- Enhanced parental leave.
- Free Will & LPAs + discounts on other Octopus services.
- Cycle to Work Scheme and access to the Electric Vehicle (EV) Salary Sacrifice Scheme.
- Octopus Giving: we match any charitable fundraising that you do up to £500.
- Dog friendly office.
- Breakfast every day, snacks and wellness activities.
We know that to be truly innovative, we need to have a diverse team around us. That is why Octopus Legacy is committed to creating an inclusive environment and is proud to be an equal opportunity employer.
Legal Assistant in Bristol employer: Octopuslegacy
At Octopus Legacy, we pride ourselves on being a compassionate and innovative employer, dedicated to transforming the way people approach end-of-life planning. Our supportive work culture fosters personal and professional growth, offering extensive training for our Legal Assistants while ensuring a meaningful impact on customers during their most challenging times. With generous benefits like flexible working options, a share incentive scheme, and a commitment to inclusivity, you'll find a rewarding career path in a fast-growing team that truly values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Legal Assistant in Bristol
✨Get Involved in Legal Communities
Join local legal societies or student law groups. These are a goldmine for networking and often host events where you can meet professionals from firms like Octopuslegacy. Plus, you might run into opportunities for mentorship or internships!
✨Showcase Your Skills at Events
Attend law fairs and workshops to meet potential employers face-to-face. Practise your pitch about why you're excited about joining the field and how you'd fit in at firms like Octopuslegacy. This can make you memorable!
✨Utilise Your University Resources
Tap into your university's career services, especially those that focus on law. They often have exclusive access to internships and entry-level positions that aren’t advertised widely. Don’t hesitate to ask for help!
✨Apply Directly Through Company Websites
When you find openings that excite you, like roles at Octopuslegacy, apply directly through their website. This often shows your genuine interest and can speed up the process compared to generic application sites. Let's get you noticed!
We think you need these skills to ace Legal Assistant in Bristol
Some tips for your application 🫡
Show Off Your Legal Knowledge:When applying for an entry-level role in legal law services, make sure to highlight any relevant coursework or certifications you've completed. Mention any specific areas of law you've studied or written about — this shows we're engaged with the field and can bring fresh ideas to Octopuslegacy.
Tailor Your CV for the Legal Sector:A legal CV should focus heavily on your academic achievements, including your grades if they're strong. Don't forget to list any internships, volunteer roles, or relevant extracurricular activities. This is our chance to showcase how eager we are to learn and contribute to Octopuslegacy!
Craft a Compelling Cover Letter:In your cover letter, it's important to convey not only your qualifications but also your passion for law. Tell a story about why you're excited about this field and what draws you to this specific role at Octopuslegacy. We're looking for personality as much as for qualifications!
Proof of Legal Skills:If you've done any legal writing, such as articles, blogs, or even school papers, consider including links or attachments to these works. It's a great way to demonstrate your writing and research skills, which are crucial in the legal world. We're all about showing, not just telling, at Octopuslegacy!
How to prepare for a job interview at Octopuslegacy
✨Brush Up on Legal Terminology
As we dive into legal law services, it’s key to be familiar with industry-specific jargon. Make sure to review terms like 'tort', 'contract', and 'statute'. This shows you’re not just sitting on the sidelines but are genuinely engaged with the field.
✨Highlight Your Research Skills
Legal roles heavily rely on research capabilities. During the interview, be ready to illustrate how you've utilised research methods in your studies or previous internships. It’s all about showing you can dig deep when it comes to case law or statutes!
✨Know Your Ethical Guidelines
Ethics are a huge part of the legal industry. Be prepared for questions about ethical dilemmas or professional responsibility. Familiarise yourself with codes of conduct relevant to the role so you can demonstrate your understanding during the chat with Octopuslegacy.
✨Emphasise Eagerness to Learn
Since this is an entry-level role, your motivation and learning potential should shine through. Share specific examples of what you hope to gain from this role at Octopuslegacy and how you plan to grow in the legal field.
