Senior Compliance Manager

We are proud to announce we have won Advice Firm of the Year at the Money Marketing Awards London, hybrid 3 days a week on-site. Our team plays a key role in delivering Octopus Money's mission. We work together to build a gold-standard approach that bridges the gap between complex regulatory requirements and accessible financial advice. We care about doing meaningful work, moving quickly and learning as we go.

As Senior Compliance Manager, you will help us with high-quality regulatory oversight and constructive compliance support across regulated financial advice, investments, platform operations, and retail investment distribution. You will also contribute to how we grow and support more people. This is a great opportunity for someone who enjoys working in a collaborative setting and has a genuine desire to help people improve their finances. You will learn fast, work across the business, and see the impact of your work every day.

About Octopus Money: We are on a mission to become the most recommended financial services business in the UK. Money shapes every part of life. Yet most people never get the support they need:

• Half of Brits reach retirement age without enough to live the life they want.
• Financial stress is a leading cause of poor mental health.
• Only 8% of people have access to 1-to-1 financial advice.

There is no shortage of information. What people actually need is clarity, guidance, and a plan that makes sense for them. That’s where we come in. Octopus Money brings together financial planning, investment expertise, and smart technology so people can understand their options and take action with confidence. We help people build a clear plan for their savings, investments, and pensions and make investing simple with managed portfolios built by experts. We also support employers who want their teams to feel more secure and in control. Some people need regulated advice. Others need coaching. Many need both at different points in life. Our service adapts to what each person needs. We believe everyone deserves money support that works for real life.

The role involves:

• Regulatory Strategy & Change: Interpreting FCA rules and guidance, translating into meaningful business processes and leading horizon scanning for emerging regulatory trends.
• Oversight & Monitoring: Own and continually improve the compliance monitoring framework, using AI to monitor financial promotions, platform operations, complaints, vulnerability, and advice suitability.
• Investment Governance: Providing technical guidance on MiFID activities (Best Execution, product governance, and fees) and supporting the ICARA process.
• Advice & Suitability: Monitoring the advice guidance boundary, advice quality, Training & Competence (T&C) approach, and client file reviews.
• Regulatory Liaison: Liaising with the FCA, managing inquiries, regulatory returns, and reporting to the Audit and Risk Committee.
• Culture & Leadership: Partnering with internal audit to foster a firm-wide culture of accountability and compliance.

You will work closely with senior stakeholders across the company, helping us ensure regulatory compliance and drive a culture of integrity. In this role, success will be measured by:

• Scalable Frameworks: Designing and embedding pragmatic compliance processes that support our growth.
• Values-Led Ownership: Acting as a guardian of our customer-first culture, ensuring regulatory requirements are aligned with our mission to help more people.
• Cross-Functional Partnership: Working as a business enabler with Product, Ops, and Advice teams to solve complex problems collaboratively.
• Operational Excellence: Maintaining a 100% success rate on regulatory deadlines and providing high-quality, bi-monthly risk and compliance reporting.

We value people who:

• Make every conversation matter: You care about how you make people feel. You communicate clearly, listen well, and build trust with customers and colleagues.
• Move with urgency and focus: You like getting stuck in. You care about making progress, not always perfection.
• Own it: You take responsibility for your work and the outcomes it creates.

What we look for:

• Typically 5+ years within FCA-regulated firms, specifically in senior Second Line of Defence roles.
• Practical experience in wealth management, financial advice, or investment platform businesses.
• In-depth understanding of MiFID conduct requirements, Consumer Duty, and SMCR.
• Proven track record in conducting compliance monitoring reviews and reviewing advice files.
• Strong command of UK retail investment advice regulation.
• Ability to influence and provide constructive challenge to stakeholders at all levels.
• An analytical approach to identifying and mitigating regulatory risk.

Education & Certifications:

• Highly Desirable: CII Level 4 (or equivalent Pension and Investment Advice qualification).
• Desirable: Relevant professional qualifications such as ICA, CISI, or legal credentials.

The interview process typically includes:

• An intro call with our talent team.
• A competency-based interview with the hiring manager.
• An interview with our Group Chief Risk Officer.
• A conversation focused on how you work and what you value.

We will keep it simple and respectful of your time, and you will meet the people you will actually work with. Our average process takes around four weeks but we will always work around your availability.

What’s in it for you:

• A base salary: £65,000 to £75,000 DOE + benefits.
• Hybrid working with 2 days at home each week (Monday and Friday).
• 18 days a year working from anywhere (for non-regulated roles).
• Share incentive plan – the shares you buy in Octopus Group are matched at 1.5 times.
• Team bonus for non-commission based roles.
• Company pension.
• Private medical insurance.
• Enhanced parental leave.
• Birthday day off.
• A supportive team who care about what they do.
• The chance to help people improve their lives.

Please note, as a regulated business we are required to run background checks for all employees which covers adverse financial and unspent convictions. These will only take place upon a successful job offer.

About Octopus Group: We are part of the Octopus Group: a privately-owned business that has been doing things differently for 25 years. Octopus sets out to build businesses that will outlive us and create a better world for future generations, including brands such as Octopus Energy, Octopus Investments, and Octopus Legacy. We believe in equal financial education for everybody, no matter their background. We pride ourselves on building an inclusive working environment where diversity is celebrated. We do not and never will discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.