Octopus Money is seeking a Customer Success Executive to own a portfolio of SMB to mid-market employer clients end to end, from onboarding through renewal. You will run accounts with autonomy, setting plans, spotting risk early, and driving renewals by proving value to HR and Reward leads.
You will report to the Customer Success Lead and collaborate with Sales, Marketing, and Product to scale our Customer Success approach.
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B2B Customer Success Exec - Onboard, Renew, Grow in London employer: Octopus Money
At Octopus Money, we pride ourselves on being a mission-driven employer that values personal growth and employee wellbeing. Our supportive work culture fosters collaboration and innovation, allowing you to thrive in a dynamic environment while making a meaningful impact on people's financial lives. With hybrid working options, generous benefits, and a commitment to inclusivity, we empower our team members to excel and feel proud of their contributions.
