At a Glance
- Tasks: Manage IT operations, support users, and enhance tech efficiency with innovative tools.
- Company: Octopus Legacy, a compassionate team transforming death planning into a human experience.
- Benefits: Flexible working, health insurance, extra holiday for your birthday, and wellness activities.
- Other info: Diverse and inclusive workplace with opportunities for personal and professional growth.
- Why this job: Join a mission-driven team making a real difference in how we talk about legacy.
- Qualifications: Experience with Google Workspace, Apple devices, and strong IT support skills.
The predicted salary is between 45000 - 55000 £ per year.
Octopus Legacy is the place to plan for death and find support after loss.
When people think about planning for death they think about wills, life insurance and funerals.
We take these cold processes and turn them into something more human.
Share more than money: leave voice notes, music, recipes.
Shape a legacy that connects you while you're here.
And after you're gone.
Founded by Sam after his mum died suddenly, we’re a group of people who work in death because we’ve been affected by it.
We know the difference a good plan makes, and what it’s like when there isn’t one.
Death can come between us, leaving mess, legal fees, frustration.
But it can also make us stronger.
We see a world where people talk openly about death, and work out the real meaning of legacy, one that connects to them.
We’re here to make that world happen.
The Role
- What You’ll Do
- Own day-to-day IT operations - user support, onboarding/offboarding, device management, account provisioning, and troubleshooting across the business.
- Manage and administer Google Workspace - user accounts, groups, security policies, shared drives, and organisational configuration.
- Manage Apple device fleet via MDM - provisioning, configuration, software deployment, security policies, and lifecycle management for Mac Books and i OS devices.
- Maintain security and compliance - enforce security policies, manage access controls, coordinate with the engineering team on infrastructure security, and ensure audit readiness.
- Manage vendor relationships - liaise with suppliers for hardware, software licensing, connectivity, and third-party services.
- Document processes and systems - maintain clear, up-to-date documentation for IT procedures, configurations, and disaster recovery plans.
- Drive automation and efficiency across IT operations, leveraging AI tools and agent-based workflows to reduce manual processes and improve scalability.
- Contribute to building a more self-service IT environment, enabling employees to resolve common issues independently through tooling, documentation, and automation.
- Identify opportunities to streamline support using modern technologies (e. g. AI assistants, workflow automation, scripting).
- What we’re looking for
- Strong hands‑on experience administering Google Workspace at an organisational level.
- Experience managing Apple devices (Mac Books, i Phones/i Pads) using an MDM solution such as Jamf, Mosyle, Addigy, Kandji, or Apple Business Manager.
- Proven ability to plan and execute IT and infrastructure projects from scoping through to delivery.
- Experience with user onboarding/offboarding, account management, and IT support in a growing business.
- Solid understanding of networking fundamentals, security best practices, and access management.
- Organised, self‑directed, and comfortable being the sole IT person – you’ll need to prioritise and manage your own workload.
- Clear communicator who can work with both technical and non‑technical colleagues.
- Nice to Have
- Experience supporting IT through acquisitions or company integrations.
- Familiarity with Saa S administration (Slack, Notion, Jira, Hub Spot, or similar).
- Experience with cloud platforms (AWS, GCP) at an infrastructure level.
- Scripting ability for automation (Bash, Python, or similar).
- Experience in a startup or scale‑up environment where you’ve had to build processes from scratch. h real variety - no two weeks will look the same.
- Flexible working: 3 days in the office (Holborn), remote 2 days a week.
- Flexible holiday policy + extra day off for your Birthday.
- Work from anywhere in the world for up to 4 weeks per year.
- Vitality Health & Life Insurance.
- Enhanced parental leave.
- Free Will & LPAs + discounts on other Octopus services.
- Cycle to Work Scheme and access to the Electric Vehicle (EV) Salary Sacrifice Scheme.
- Octopus Giving: we match any charitable fundraising that you do up to £500.
- Breakfast every day, snacks and wellness activities.
We know that to be truly innovative, we need to have a diverse team around us.
That is why Octopus Legacy is committed to creating an inclusive environment and is proud to be an equal opportunity employer.
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IT Manager in London employer: Octopus Legacy Limited
At Octopus Legacy, we pride ourselves on being an exceptional employer that fosters a dynamic and innovative work environment. Our commitment to employee growth is evident through our hands-on culture, where you will have the opportunity to experiment with AI-driven recruitment strategies while collaborating closely with passionate teams. Located in a fast-paced startup atmosphere, we offer unique advantages such as the chance to make a significant impact in the DeathTech sector, ensuring your work is both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land IT Manager in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Octopus Legacy Limited values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Octopus Legacy Limited might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Octopus Legacy Limited!
✨Direct Apply to Octopus Legacy Limited
Let's not forget to apply directly through the Octopus Legacy Limited website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Manager in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Octopus Legacy Limited.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Octopus Legacy Limited. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Octopus Legacy Limited
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
