At a Glance
- Tasks: Lead customer operations, manage analytics, and optimise processes for better efficiency.
- Company: Join Octopus Legacy, a forward-thinking company focused on customer experience.
- Benefits: Enjoy competitive pay, flexible working options, and opportunities for professional growth.
- Other info: Be part of a dynamic team that values innovation and collaboration.
- Why this job: Make a real difference by transforming data into actionable insights for customers.
- Qualifications: Strong analytical skills and experience in customer operations management.
The predicted salary is between 49500 - 60500 £ per year.
Octopus Legacy is seeking a hands‑on Customer Operations Manager to bring structure and momentum to our Customer and Bookings teams.
You will implement and manage operations, build dashboards, and partner with leadership to optimize processes and lift efficiency.
This role is highly data‑driven and requires turning numbers into clear recommendations that improve the customer experience and P&L.
You’ll work closely with frontline colleagues, translating pain points into scalable solutions, while
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Customer Operations & Analytics Lead in London employer: Octopus Legacy Limited
At Octopus Legacy, we pride ourselves on being an exceptional employer that fosters a dynamic and innovative work environment. Our commitment to employee growth is evident through our hands-on culture, where you will have the opportunity to experiment with AI-driven recruitment strategies while collaborating closely with passionate teams. Located in a fast-paced startup atmosphere, we offer unique advantages such as the chance to make a significant impact in the DeathTech sector, ensuring your work is both meaningful and rewarding.
