At a Glance
- Tasks: Lead and develop a pioneering customer success team in the death planning sector.
- Company: Join Octopus Legacy, a forward-thinking company transforming customer support.
- Benefits: Competitive salary, flexible working, and opportunities for personal growth.
- Other info: Be part of a dynamic environment with significant growth potential.
- Why this job: Make a meaningful impact while shaping a new team in a unique industry.
- Qualifications: Experience in customer success and team leadership required.
The predicted salary is between 50000 - 65000 £ per year.
Octopus Legacy is building a founding customer success function in the UK death planning space. As Customer Success Manager you will own the day-to-day running, performance and development of the first CS team, uniting probate sales and bereavement support into one seamless unit.
You will coach, structure and scale the team through a period of growth, partnering with New Business, Tech and Product to deliver an outstanding customer experience while hitting measurable targets.
Head of Customer Success: Build & Scale a Founding Team in Bristol employer: Octopus Legacy Limited
At Octopus Legacy, we pride ourselves on being an exceptional employer that fosters a dynamic and innovative work environment. Our commitment to employee growth is evident through our hands-on culture, where you will have the opportunity to experiment with AI-driven recruitment strategies while collaborating closely with passionate teams. Located in a fast-paced startup atmosphere, we offer unique advantages such as the chance to make a significant impact in the DeathTech sector, ensuring your work is both meaningful and rewarding.
