At a Glance
- Tasks: Engage with customers face-to-face to promote energy tariffs and low carbon technologies.
- Company: Join Octopus Energy, a leader in making energy greener and better for everyone.
- Benefits: Enjoy a ÂŁ25,300 salary, unlimited commission, and a unique company culture.
- Why this job: Be part of a team that values customer service and empowers you to make a difference.
- Qualifications: No sales experience needed; just bring your confidence and passion for customer engagement.
- Other info: Weekend and evening shifts required; we support diverse applicants and provide interview accommodations.
The predicted salary is between 21300 - 29300 ÂŁ per year.
Octopus Energy has exciting opportunities to join our field sales team as a Venues Sales Representative. Weâre changing the landscape of traditional field sales and marketing and reâinventing customer interactions. We\âre focused on making energy greener and better, for everyone. We put our customers first and are looking for amazing people to help us do that!
Youâll be at the frontline of our brand and as such, youâre responsible for showing the best of Octopus Energy and all we have to offer the public!
What youâll do
- As a Venue Sales Representative, you will directly engage with customers on a faceâtoâface basis, to promote our energy tariffs and lowâcarbon technologies, such as solar panels, heat pumps and electric vehicles.
- Our Energy Helpers help introduce these local communities to Octopus Energy as a preferred potential supplier by comparing service and products with other energy companies. This helps potential customers make an informed choice on whether theyâd benefit from switching to us for their energy supply at their homes.
- Your role will be to ensure every conversation you have delivers outstanding customer service.
What youâll need
- No sales experience is necessary, we will help you with that! But if you love engaging and exciting customers, have plenty of confidence and enjoy delivering excellent customer service, we want to hear from you!
- High energy and the ability to confidently communicate with potential customers.
- Experience in a customerâcentric setting where you have come up with quick and effective customer solutions.
- The ability to work collaboratively with your team in order to influence and inspire.
- Clear communicator with a focus on listening and attention to detail.
- Honest, focused, and committed to delivering the highest levels of customer service.
- A driving licence in order to travel to all our different venues situated across the locations.
Why youâll love it here
- ÂŁ25,300 salary per year + unlimited commission
- đ Octopus Energy Group is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing coâowners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! We won best company to work for in 2022, on Glassdoor we were voted 50 best places to work in 2022 and our Group CEO, Greg has recorded a podcast about our culture and how we empower our people. Weâve also been placed in the top 10 companies for senior leadership.
- đ Visit our UK perks hub
If this sounds like you then we\âd love to hear from you. We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we\âll do what we can to customise your interview process for comfort and maximum magic! Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we\âre looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.
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Venue Sales Representative employer: Octopus Group
Contact Detail:
Octopus Group Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Venue Sales Representative
â¨Tip Number 1
Familiarise yourself with Octopus Energy's values and mission. Understanding their commitment to greener energy and customer service will help you align your conversations with potential customers, showcasing how you can contribute to their goals.
â¨Tip Number 2
Practice your communication skills in a friendly and engaging manner. Since the role involves face-to-face interactions, being able to connect with people quickly will set you apart from other candidates.
â¨Tip Number 3
Get to know the products you'll be promoting, such as solar panels and electric vehicles. Having a solid understanding of these technologies will enable you to answer questions confidently and provide valuable insights to potential customers.
â¨Tip Number 4
Showcase your enthusiasm for customer service during any interactions. Highlighting your passion for helping others and your ability to create positive experiences will resonate well with the hiring team at Octopus Energy.
We think you need these skills to ace Venue Sales Representative
Some tips for your application đŤĄ
Understand the Role: Read the job description carefully to understand what Octopus Energy is looking for in a Venue Sales Representative. Highlight key responsibilities and required skills that resonate with your experience.
Tailor Your CV: Customise your CV to reflect your customer service experience and any relevant skills. Emphasise your ability to engage with customers and provide solutions, as these are crucial for this role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work for Octopus Energy and how your values align with theirs, particularly their focus on customer service and green energy.
Showcase Your Communication Skills: In both your CV and cover letter, demonstrate your clear communication skills. Use examples from past experiences where you successfully engaged with customers or worked collaboratively in a team setting.
How to prepare for a job interview at Octopus Group
â¨Show Your Passion for Customer Service
As a Venue Sales Representative, your role revolves around engaging with customers. Make sure to express your enthusiasm for providing excellent customer service during the interview. Share examples of how you've gone above and beyond for customers in the past.
â¨Demonstrate Your Communication Skills
Clear communication is key in this role. Practice articulating your thoughts clearly and confidently. You might even want to prepare a brief pitch about Octopus Energy and its offerings to showcase your ability to convey information effectively.
â¨Highlight Your Teamwork Experience
Octopus Energy values collaboration, so be ready to discuss your experiences working in teams. Share specific instances where you influenced or inspired your colleagues, as this will show that you can work well within their team dynamic.
â¨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in customer-centric situations. Think of scenarios where you had to come up with quick solutions for customers and be prepared to discuss how you handled those situations effectively.