At a Glance
- Tasks: Engage with customers face-to-face to promote energy tariffs and low carbon technologies.
- Company: Join Octopus Energy, a leader in making energy greener and better for everyone.
- Benefits: Enjoy a £26,300 salary, unlimited commission, and a unique company culture.
- Why this job: Be part of a team that values customer service and empowers you to make a difference.
- Qualifications: No sales experience needed; just bring your confidence and passion for customer engagement.
- Other info: Weekend and evening shifts required; we support diverse applicants and provide accommodations.
The predicted salary is between 26300 - 26300 £ per year.
Octopus Energy has exciting opportunities to join our field sales team as a Venues Sales Representative. We’re changing the landscape of traditional field sales and marketing and re-inventing customer interactions. We’re focused on making energy greener and better, for everyone. We put our customers first and are looking for amazing people to help us do that!
You’ll be at the frontline of our brand and as such, you’re responsible for showing the best of Octopus Energy and all we have to offer the public! This role will be covering Greater Manchester, Preston and Blackburn.
What you’ll do
As a Venue Sales Representative, you will directly engage with customers on a face-to-face basis, to promote our energy tariffs and low carbon technologies, such as solar panels, heat pumps and electric vehicles. Our Energy Helpers help introduce these local communities to Octopus Energy as a preferred potential supplier by comparing service and products with other energy companies. This helps potential customers make an informed choice on whether they’d benefit from switching to us for their energy supply at their homes. Your role will be to ensure every conversation you have delivers outstanding customer service.
What you’ll need
- No sales experience is necessary, we will help you with that! But if you love engaging and exciting customers, have plenty of confidence and enjoy delivering excellent customer service, we want to hear from you!
- High energy and the ability to confidently communicate with potential customers.
- Experience in a customer-centric setting where you have come up with quick and effective customer solutions.
- The ability to work collaboratively with your team in order to influence and inspire.
- Clear communicator with a focus on listening and attention to detail.
- Honest, focused, and committed to delivering the highest levels of customer service.
- A driving license in order to travel to all our different venues situated across the locations.
Why else you’ll love it here
£26,300 salary per year + unlimited commission. Octopus Energy is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! We won best company to work for in 2022, on Glassdoor we were voted 50 best places to work in 2022 and our Group CEO, Greg has recorded a podcast about our culture and how we empower our people. We’ve also been placed in the top 10 companies for senior leadership.
Note: weekend and evening shifts will be required for this role. If this sounds like you then we’d love to hear from you. Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential.
Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we’ll do what we can to customise your interview process for comfort and maximum magic!
Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we’re looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.
Venue Sales Representative employer: Octopus Group
Contact Detail:
Octopus Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Venue Sales Representative
✨Tip Number 1
Familiarise yourself with Octopus Energy's values and mission. Understanding their commitment to greener energy and customer service will help you align your conversations with potential customers, showcasing how you can contribute to their goals.
✨Tip Number 2
Practice your communication skills in a friendly and engaging manner. Since the role involves face-to-face interactions, being able to connect with people quickly will be crucial. Consider role-playing scenarios with friends or family to build your confidence.
✨Tip Number 3
Research the local energy market in Greater Manchester, Preston, and Blackburn. Knowing about competitors and common customer concerns will enable you to provide informed comparisons and solutions during your interactions.
✨Tip Number 4
Be prepared to demonstrate your customer service skills during the interview. Think of examples from past experiences where you successfully resolved issues or provided exceptional service, as this will highlight your suitability for the role.
We think you need these skills to ace Venue Sales Representative
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Octopus Energy is looking for in a Venue Sales Representative. Highlight key responsibilities and required skills that resonate with your experience.
Tailor Your CV: Customise your CV to reflect your customer service experience and any relevant skills. Emphasise your ability to engage with customers and provide solutions, as these are crucial for this role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work for Octopus Energy and how your values align with theirs, particularly around customer service and sustainability.
Showcase Your Communication Skills: In both your CV and cover letter, demonstrate your clear communication skills. Use examples from past experiences where you successfully engaged with customers or worked collaboratively in a team.
How to prepare for a job interview at Octopus Group
✨Show Your Passion for Customer Service
As a Venue Sales Representative, your role revolves around engaging with customers. Make sure to express your enthusiasm for providing excellent customer service during the interview. Share examples of how you've gone above and beyond for customers in the past.
✨Demonstrate Your Communication Skills
Clear communication is key in this role. Practice articulating your thoughts clearly and confidently. You might want to prepare a few scenarios where you successfully communicated with customers or resolved issues, showcasing your listening skills and attention to detail.
✨Highlight Your Teamwork Experience
Octopus Energy values collaboration, so be ready to discuss your experience working in teams. Share specific instances where you influenced or inspired your colleagues, as this will show that you can work well within their team-oriented culture.
✨Research Octopus Energy's Values
Familiarise yourself with Octopus Energy's mission and values. Understanding their commitment to greener energy and customer-centric service will help you align your answers with what they are looking for, demonstrating that you're a good fit for their unique culture.