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For Companies At a Glance
- Tasks: Assist customers with energy queries and provide empathetic solutions.
- Company: Innovative energy provider in Manchester with a vibrant team.
- Benefits: Hybrid working, cycle-to-work scheme, and share options.
- Why this job: Make a real impact while delivering excellent customer service.
- Qualifications: Passion for service and ability to thrive in dynamic environments.
- Other info: Join a supportive team and grow your career in the energy sector.
The predicted salary is between 30000 - 42000 £ per year.
An innovative energy provider in Manchester is looking for customer service professionals to join their vibrant team. This role involves assisting customers with their energy-related queries and providing solutions with empathy and kindness. Ideal candidates should thrive in dynamic environments and have a passion for excellent service.
Benefits include:
- Hybrid working after training
- Cycle-to-work scheme
- Share options
If you’re eager to make a real impact, we want to hear from you!
Energy Customer Champion - Hybrid & Impactful in Manchester employer: Octopus Group
Contact Detail:
Octopus Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Energy Customer Champion - Hybrid & Impactful in Manchester
✨Tip Number 1
Get to know the company! Research their values and mission, especially around customer service. This will help you connect your experiences to what they care about during interviews.
✨Tip Number 2
Practice your empathy skills! Role-play common customer scenarios with friends or family. Being able to demonstrate kindness and understanding in your responses can really set you apart.
✨Tip Number 3
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. They might give you insider tips or even refer you directly, which can boost your chances.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and eager to join our vibrant team.
We think you need these skills to ace Energy Customer Champion - Hybrid & Impactful in Manchester
Some tips for your application 🫡
Show Your Passion for Service: When writing your application, let your enthusiasm for customer service shine through. We want to see how you can bring empathy and kindness to the role, so share any relevant experiences that highlight your commitment to helping others.
Tailor Your Application: Make sure to customise your application to reflect the job description. Use keywords from the listing, like 'dynamic environments' and 'excellent service', to show us you understand what we're looking for and how you fit the bill.
Be Yourself: We love authenticity! Don’t be afraid to let your personality come through in your writing. Share your unique perspective on customer service and how you can make a real impact in our team.
Apply Through Our Website: To ensure your application gets the attention it deserves, make sure to apply directly through our website. It’s the best way for us to receive your details and get the ball rolling on your journey with us!
How to prepare for a job interview at Octopus Group
✨Know Your Energy Stuff
Before the interview, brush up on the latest trends in the energy sector. Understand the company's mission and values, and be ready to discuss how you can contribute to their innovative approach. This shows your genuine interest and helps you stand out.
✨Empathy is Key
Since the role focuses on assisting customers with their queries, prepare examples of how you've handled customer service situations in the past. Highlight moments where you showed empathy and kindness, as these qualities are crucial for this position.
✨Dynamic Environment? Bring Your A-Game!
The company thrives in a dynamic environment, so be ready to discuss how you adapt to change. Share specific instances where you've successfully navigated challenges or adapted your approach to meet customer needs effectively.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team culture, hybrid working arrangements, or the impact of the role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
