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For Companies At a Glance
- Tasks: Engage with customers face-to-face, delivering top-notch service and spreading the word about Octopus Energy.
- Company: Join Octopus Energy, a leader in green energy and innovative customer interactions.
- Benefits: Enjoy flexible work, competitive pay, and a vibrant company culture that values your input.
- Why this job: Be part of a team that’s changing the energy landscape while making meaningful connections.
- Qualifications: Customer service experience and a passion for helping others are key.
- Other info: Flexible hours, including weekends, with opportunities for growth in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Octopus Energy has exciting opportunities to join our field sales team as a Venues Sales Representative. We’re changing the landscape of traditional field sales and marketing and re-inventing customer interactions. We\’re focused on making energy greener and better, for everyone. We put our customers first and are looking for amazing people to help us do that!
You’ll be at the frontline of our brand and as such, you’re responsible for showing the best of Octopus Energy and all we have to offer the public. This role will be covering the TS and DL postcodes.
Responsibilities
- As a Venue Sales Representative, you will directly engage with customers on a face-to-face basis, to promote our energy tariffs and low carbon technologies, such as solar panels, heat pumps and electric vehicles.
- Our Energy Helpers help introduce these local communities to Octopus Energy as a preferred potential supplier by comparing service and products with other energy companies. This helps potential customers make an informed choice on whether they’d benefit from switching to us for their energy supply at their homes.
- Your role will be to ensure every conversation you have delivers outstanding customer service.
What you’ll need
- No sales experience is necessary; we will help you with that. If you love engaging and exciting customers, have plenty of confidence and enjoy delivering excellent customer service, we want to hear from you.
- High energy and the ability to confidently communicate with potential customers.
- Experience in a customer-centric setting where you have come up with quick and effective customer solutions.
- The ability to work collaboratively with your team in order to influence and inspire.
- Clear communicator with a focus on listening and attention to detail.
- Honest, focused, and committed to delivering the highest levels of customer service.
- A driving license in order to travel to all our different venues across the locations.
Why you’ll love it here
- £25,300 salary per year + unlimited commission
- Octopus Energy Group offers a unique culture where people learn, decide, and build quicker, with autonomy and collaboration across the business.
- We were recognised as a great place to work in 2022 and have been highlighted for leadership and culture.
- Visit our UK perks hub – Octopus Employee Benefits.
If this sounds like you then we\’d love to hear from you. We aim to ensure you have all the tools and environment you need to unleash your potential. We are an equal opportunity employer and do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.
If this sounds like you then we\’d love to hear from you.
Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. If you require specific accommodations or have a unique preference, let us know, and we’ll do what we can to customise your interview process for comfort and maximum magic. Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we’re looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Note: weekend and evening shifts will be required for this role.
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Venue Sales Representative employer: Octopus Energy
Contact Detail:
Octopus Energy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Venue Sales Representative
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Octopus Energy. Understand their values, mission, and what makes them tick. This will help you tailor your conversation and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! You’ll be communicating with customers face-to-face, so it’s crucial to have a clear and engaging way to introduce yourself and the brand. Think about how you can make every interaction memorable and meaningful.
✨Tip Number 3
Show off your customer service skills! Be ready to share examples of how you've provided excellent service in the past. Think of specific situations where you went above and beyond to help a customer – this will really impress the interviewers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you message to express your appreciation for the opportunity. It’s a simple gesture that can set you apart from other candidates and shows your enthusiasm for the role.
We think you need these skills to ace Venue Sales Representative
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to share your passion for customer service and why you’re excited about joining Octopus Energy.
Tailor Your Message: Make sure to customise your application to highlight your relevant experience in customer-facing roles. Show us how your skills align with what we’re looking for, especially your ability to create meaningful conversations with customers.
Keep It Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if it helps, and make sure to proofread for any typos or errors before hitting send.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on being part of the Octopus family!
How to prepare for a job interview at Octopus Energy
✨Know Your Stuff
Before the interview, make sure you understand Octopus Energy's mission and values. Familiarise yourself with their innovative tech platform, Kraken Technologies, and how it enhances customer interactions. This will show your genuine interest in the company and help you connect your experience to their goals.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past roles where you delivered excellent customer service or solved problems effectively. Highlight situations where you had meaningful conversations with customers, as this aligns perfectly with what they’re looking for in a Venue Sales Representative.
✨Be Ready to Adapt
Since the role requires flexibility, think of instances where you've successfully adapted to changing circumstances or worked autonomously. Be prepared to discuss how you can support the team during high-demand periods, whether in face-to-face interactions or office-based tasks.
✨Communicate Clearly and Honestly
During the interview, focus on clear communication and active listening. Show that you value honest conversations by asking thoughtful questions about the role and the company culture. This will demonstrate your commitment to delivering high-quality customer service and being a team player.
