Octopus Energy is seeking a detail-oriented QA professional to join the Operations team. You will audit customer interactions across calls, emails and chat, ensuring compliance with FCA requirements and helping to raise service standards.
You will provide actionable feedback to management, track trends, and identify knowledge gaps to drive data‑driven coaching and process improvements. A dog-friendly office and flexible approach are part of our culture.
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QA & Compliance Operations Specialist employer: Octopus Energy
Octopus Energy Group is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the rapidly evolving electric vehicle sector. Employees benefit from comprehensive growth opportunities, competitive remuneration, and a commitment to sustainability, making it a rewarding place to contribute to meaningful projects while enjoying a supportive team environment in the UK.
