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For Companies At a Glance
- Tasks: Engage with customers, providing exceptional service and information about our energy offerings.
- Company: Leading energy provider based in Manchester with a focus on customer delight.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
- Why this job: Shape the future of customer interactions in a dynamic and impactful role.
- Qualifications: Strong communication skills and experience in customer service or telesales preferred.
- Other info: Join a vibrant team dedicated to making a difference in customer experiences.
The predicted salary is between 30000 - 42000 £ per year.
A leading energy provider based in Manchester is seeking an enthusiastic Inbound Brand Ambassador. In this role, you'll engage directly with prospective customers, providing them with exceptional service and factual information about our offerings.
Excellent communication skills and previous experience in customer service or telesales would be advantageous. Join us to help shape the future of our customer interactions and make an impact in a dynamic work environment.
Inbound Brand Ambassador: Onboarding & Customer Delight in Manchester employer: Octopus Energy
Contact Detail:
Octopus Energy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inbound Brand Ambassador: Onboarding & Customer Delight in Manchester
✨Tip Number 1
Be yourself during interviews! We want to see your personality shine through. Show your enthusiasm for the role and the company, and don’t be afraid to share your experiences in customer service or telesales.
✨Tip Number 2
Prepare for common interview questions related to customer interactions. Think about how you’ve handled difficult situations in the past and be ready to share those stories with us. It’ll show you’re a pro at customer delight!
✨Tip Number 3
Research our company and the energy sector before your interview. We love candidates who are genuinely interested in what we do. Knowing our offerings will help you engage better and demonstrate your commitment to the role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you top of mind. Plus, it’s a great chance to reiterate your excitement about the position.
We think you need these skills to ace Inbound Brand Ambassador: Onboarding & Customer Delight in Manchester
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through. We want to see how excited you are about engaging with prospective customers and making their experience delightful!
Tailor Your Experience: Make sure to highlight any relevant experience in customer service or telesales. We love seeing how your background aligns with the role of Inbound Brand Ambassador, so don’t hold back on those details!
Be Clear and Concise: Communication is key in this role, so make sure your application reflects that. Keep your language clear and to the point, showing us that you can convey information effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Octopus Energy
✨Know the Company Inside Out
Before your interview, do some homework on the energy provider. Understand their services, values, and recent news. This will not only impress them but also help you tailor your answers to show how you can contribute to their mission.
✨Showcase Your Communication Skills
As an Inbound Brand Ambassador, communication is key. Practice articulating your thoughts clearly and confidently. Consider role-playing common customer scenarios with a friend to refine your responses and ensure you come across as approachable and knowledgeable.
✨Highlight Relevant Experience
If you've got previous experience in customer service or telesales, make sure to bring it up! Prepare specific examples of how you’ve successfully handled customer inquiries or resolved issues. This will demonstrate your capability and readiness for the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training processes, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
