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- Tasks: Assist customers with queries and onboarding for informed energy choices.
- Company: Forward-thinking energy company based in Leicester.
- Benefits: Competitive salary of £24,600 and full-time hours.
- Why this job: Join a passionate team and make a difference in energy choices.
- Qualifications: Background in customer service and strong communication skills.
- Other info: Adaptable individuals thrive in this dynamic role starting January 12, 2026.
The predicted salary is between 14760 - 29160 £ per year.
A forward-thinking energy company based in Leicester is looking for passionate individuals to join their customer service team. In this role, you will assist customers with queries and onboarding while ensuring they make informed energy choices.
Ideal candidates have a background in customer service, are clear communicators, and are adaptable.
The role offers a competitive salary of £24,600 and full-time hours starting January 12, 2026.
Energy Onboarding & Solutions Specialist in Leicester employer: Octopus Energy
Contact Detail:
Octopus Energy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Energy Onboarding & Solutions Specialist in Leicester
✨Tip Number 1
Get to know the company! Research their values and mission, especially how they approach customer service in the energy sector. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since clear communication is key for this role, try role-playing common customer scenarios with a friend. This will help you feel more confident when discussing how you can assist customers with their queries.
✨Tip Number 3
Be adaptable! Think of examples from your past experiences where you've had to adjust quickly to new situations or challenges. This will demonstrate your flexibility and readiness to tackle the dynamic nature of customer service.
✨Tip Number 4
Apply through our website! We want to see your application directly, so make sure to submit it there. It’s a great way to ensure your details are in the right hands and shows your enthusiasm for the role.
We think you need these skills to ace Energy Onboarding & Solutions Specialist in Leicester
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the energy sector shine through. We want to see that you’re genuinely excited about helping customers make informed energy choices!
Tailor Your Experience: Make sure to highlight your customer service background in your application. We’re looking for clear communicators who can adapt to different situations, so share specific examples of how you've done this in the past.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your skills and experiences are easy to understand. Remember, we want to know how you can help our customers!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Octopus Energy
✨Know Your Energy Stuff
Make sure you brush up on the latest trends in the energy sector. Understand the basics of energy choices and how they impact customers. This will show your passion for the industry and help you answer questions confidently.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you’ve excelled in customer service. Think about times when you resolved issues or helped customers make informed decisions. This will demonstrate your adaptability and clear communication skills.
✨Practice Clear Communication
Since this role requires clear communication, practice explaining complex energy concepts in simple terms. You might even want to do a mock interview with a friend to get comfortable with articulating your thoughts clearly.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions ready about the company’s approach to customer service or their energy solutions. This shows your genuine interest in the role and helps you stand out as a candidate.
