Head of Analytics - Commercial

In just 10 years, Octopus Energy has evolved from a disruptive challenger into the UK’s largest energy retailer and a well‑loved brand, serving more than 8 million customers. Our rapid expansion has been powered by consistently strong growth across diverse sales channels, the smooth integration of retailer acquisitions, and impressive customer retention. We continue to lead and redefine the energy market through innovative time‑of‑use tariffs and data‑driven commercial strategies that transform how customers engage with energy. We empower customers with dynamic pricing and "Intelligent" EV charging, rewarding them for shifting consumption to greener, cheaper periods.

Role Summary

You will be the leading analyst in the GB Commercial Analytics “pod”, delivering pricing operations, commercial reporting, and growth insight to drive sales and retention, margin, compliance, and customer satisfaction. You will act as a strategic business partner to Commercial, Sales, Marketing and Energy Markets teams, combining hands‑on technical expertise with strong team leadership.

What you’ll do

• Own end‑to‑end pricing operations for domestic tariffs, including launches, quarterly price changes, margin reporting and intelligence, and ensuring regulatory / price cap compliance for millions of customers.
• Drive pricing strategy and optimisation through competitor intelligence, market analysis, and data‑driven recommendations to the Senior Leadership Team.
• Own and evolve commercial reporting pipelines across customer switching, sales activity from all channels, marketing campaigns, retention and competitor insight.
• Deliver growth and customer insight, including key metric reporting, funnel analysis, customer forecasting, and retention initiatives.
• Set priorities, coordinate and review the work of a small, high‑performance team of data analysts.
• Partner with Commercial, Sales, Marketing, Energy Markets, Flexibility, Gross Margin and Strategic Finance teams to provide customer forecasting inputs, KPI reporting, margin analysis and strategic support.
• Contribute to and collaborate with our global working groups to ensure aligned reporting and shared analytics projects.
• Champion data best practices and continuous improvement in analytics engineering, tools and automated processes.

What you’ll have

• Hands‑on expertise with modern data platforms and analytical tools (especially SQL and Python).
• Strong commercial acumen, preferably in pricing, margin optimisation, and/or growth analytics.
• Proven experience mentoring and developing data professionals.
• Strong communication skills to influence non‑technical stakeholders and senior leadership.
• A track record of delivering actionable insights that drive measurable business impact.

Our Data Platform Stack

• Python, pandas and SQL in Jupyter notebooks for analysis.
• dbt and Databricks data platform with Delta Lake.
• Lightdash as our BI tool and semantic layer.
• Streamlit for interactive data applications.
• Airflow for orchestration.
• Kubernetes for application deployment.
• CI/CD with GitHub and CircleCI.
• Infrastructure on AWS, deployed with Terraform / Spacelift.

Benefits

Salary is discussed during the interview based on experience. Culture of autonomy and rapid learning. Perks hub available for employee benefits.

Equal Opportunity Statement

As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone. We encourage all candidates to apply, including women, who may not meet 100% of the job requirements. Our aim is to recognise genuine talent, honesty and empathy, and to give a fair chance to all applicants.