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- Tasks: Install smart meters and educate customers on energy savings.
- Company: Join Octopus Energy, a leader in the renewable energy revolution.
- Benefits: Enjoy a competitive salary, bonuses, company vehicle, and wellness programmes.
- Why this job: Be part of a mission-driven team making a positive environmental impact.
- Qualifications: Must have relevant certifications and a valid UK driving licence.
- Other info: Attend our unique recruitment event, Octopalooza, to showcase your skills.
The predicted salary is between 29280 - 42000 £ per year.
Base pay range
Help us make a big green dent in the universe. We\’re on a mission to drive the global renewable energy revolution and need your help to turn our vision into a reality.
We\’re looking for smart meter engineers with a track record of safety and customer excellence. You\’ll be representing our brands in our customers\’ homes so you\’ll need to be just as happy talking to the customer and getting to know them as you are about doing the installation itself.
You\’ll be fitting meters; showing customers how their meter and in‑home display work; how it can help them save energy and answering any questions about the green energy revolution we are leading.
As part of the Octopus Energy Services team, we\’ll ensure you have everything you need to deliver the top‑class service we\’re aiming for. You\’ll be supported by an office team who shares the same performance goals, so we\’re always working as one team. You\’ll also have the backing of Octopus Energy\’s massive tech power – allowing us to constantly evolve and shift processes to ensure less time spent on admin and more time spent on delivering our best service.
Qualifications
- MOCoPA – held within the last 2 years and can provide evidence
- Gas Safe – CCN1/MET1 or CMA1/MET1 (or equivalent)
- Full UK driving licence with no more than 6 points
What we offer
- £36,500 starting salary
- £2,500 annual performance bonus, and fit bonuses
- £25 per week lunch allowance
- Company vehicle, fuel and tools
- 600 share options in Octopus Energy Group
- Referral programme
- Company pension
- Enhanced maternity leave
- Enhanced paternity leave
- Health & wellbeing programme
- Opportunities to up‑skill to renewable tech (Electric Vehicles and Heat Pumps)
- Additional £15 for every asset installed beyond your sixth
Call‑out and Overtime
- You will be on a rotating call‑out schedule once every five weeks (Monday to Sunday), for which you will receive a £250 retainer. If called out, you\’ll be paid from door to door.
Saturday Working
- £50 for attending
- £70 for a dual fuel installation
- £35 for a single fuel installation
- Technical aborts are paid at half rate
Next Steps
- If successful in our eligibility questions, we\’ll be in touch to discuss joining us at our in‑person recruitment event, Octopalooza, where you can show us what you\’ve got!
- On the day you\’ll be welcomed by our team. We\’ll check over your qualifications & ask you to complete a practical trade test to show off your skills. You\’ll then have a short interview with an Area Manager so we can learn more about you, your experience and your motivation. You\’ll also have the chance to ask any questions and learn more about life as a Smart Meter Engineer with Octopus.
Our process usually takes up to 4 weeks, but we\’ll always do our best to flex around what works for you. Along the way, you\’ll chat with our recruitment team and your Recruiter will help you throughout different stages. Got any burning questions before then? Drop us a message at hiring@octoenergy.com and we\’d love to help!
Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need specific accommodations? Whether you require special accommodations or have a unique preference, let us know, and we\’ll do what we can to customise your interview process for comfort and maximum magic!
Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we\’re looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analysing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
You\’ll start on a £36,500 base, with the potential to earn up to £50,000 OTE — including bonus and on‑call.
Bath, England, United Kingdom
Bristol, England, United Kingdom
Cardiff, Wales, United Kingdom
Stonehouse, England, United Kingdom
Newport, Wales, United Kingdom
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Dual Fuel Smart Meter Engineer (South West) employer: Octopus Energy
Contact Detail:
Octopus Energy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dual Fuel Smart Meter Engineer (South West)
✨Tip Number 1
Familiarise yourself with the latest smart metering technologies and trends in renewable energy. This knowledge will not only help you during the practical trade test but also show your genuine interest in the role and the company's mission.
✨Tip Number 2
Practice your customer service skills, as you'll be interacting with customers regularly. Being able to communicate effectively and empathetically will set you apart from other candidates and demonstrate that you can represent the brand well.
✨Tip Number 3
Prepare for the practical trade test by reviewing common installation scenarios and troubleshooting techniques. Being well-prepared will boost your confidence and showcase your technical abilities during the recruitment event.
✨Tip Number 4
Engage with the Octopus Energy community on social media or forums. This can provide insights into the company culture and values, which you can reference during your interview to demonstrate your alignment with their mission.
We think you need these skills to ace Dual Fuel Smart Meter Engineer (South West)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Dual Fuel Smart Meter Engineer. Familiarise yourself with the skills required, such as safety protocols and customer service excellence.
Tailor Your CV: Customise your CV to highlight relevant experience and qualifications, particularly your MOCoPA and Gas Safe certifications. Emphasise any previous roles that involved customer interaction or technical installations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for renewable energy and your commitment to customer service. Mention specific experiences that demonstrate your ability to engage with customers and handle installations effectively.
Prepare for the Recruitment Event: If selected, you'll attend an in-person recruitment event. Prepare by reviewing common interview questions and practising your practical skills. Be ready to discuss your motivation for joining Octopus Energy and how you can contribute to their mission.
How to prepare for a job interview at Octopus Energy
✨Show Your Customer Service Skills
As a Smart Meter Engineer, you'll be interacting with customers regularly. Make sure to highlight your experience in customer service during the interview. Share examples of how you've effectively communicated and resolved issues in the past.
✨Demonstrate Technical Knowledge
Be prepared to discuss your technical qualifications, especially your MOCoPA and Gas Safe certifications. Brush up on the latest smart metering technologies and be ready to explain how they work and their benefits to customers.
✨Prepare for Practical Tests
Since there will be a practical trade test, practice your installation skills beforehand. Familiarise yourself with the tools and equipment you’ll be using, and think about how you can demonstrate efficiency and safety during the test.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask questions about the company culture, team dynamics, and future training opportunities. This shows your genuine interest in the role and helps you assess if it's the right fit for you.