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- Tasks: Install smart meters and educate customers on energy-saving benefits.
- Company: Join Octopus Energy, a leader in the renewable energy revolution.
- Benefits: Competitive salary, bonuses, company vehicle, and health perks.
- Why this job: Make a positive impact on the environment while growing your career.
- Qualifications: Experience in safety and customer service; relevant certifications required.
- Other info: Dynamic team culture with opportunities for professional development.
The predicted salary is between 29280 - 42000 £ per year.
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This range is provided by Octopus Energy. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Help us make a big green dent in the universe. We\’re on a mission to drive the global renewable energy revolution and need your help to turn our vision into a reality.
We\’re looking for smart meter engineers with a track record of safety and customer excellence. You’ll be representing our brands in our customers’ homes so you’ll need to be just as happy talking to the customer and getting to know them as you are about doing the installation itself.
You’ll be fitting meters; showing customers how their meter and in-home display work; how it can help them save energy and answering any questions about the green energy revolution we are leading.
As part of the Octopus Energy Services team, we’ll ensure you have the best of everything you need to deliver the top-class service we’re aiming for. You’ll be supported by an office team who will share the same performance goals, so we’re always working as one team. You’ll also have the backing of Octopus Energy’s massive tech power – so we’ll be able to constantly evolve and shift processes to ensure less time spent on admin and more time spent on delivering our best service.
Help us make a big green dent in the universe. We\’re on a mission to drive the global renewable energy revolution and need your help to turn our vision into a reality.
We\’re looking for smart meter engineers with a track record of safety and customer excellence. You’ll be representing our brands in our customers’ homes so you’ll need to be just as happy talking to the customer and getting to know them as you are about doing the installation itself.
You’ll be fitting meters; showing customers how their meter and in-home display work; how it can help them save energy and answering any questions about the green energy revolution we are leading.
As part of the Octopus Energy Services team, we’ll ensure you have the best of everything you need to deliver the top-class service we’re aiming for. You’ll be supported by an office team who will share the same performance goals, so we’re always working as one team. You’ll also have the backing of Octopus Energy’s massive tech power – so we’ll be able to constantly evolve and shift processes to ensure less time spent on admin and more time spent on delivering our best service.
What you\’ll need:
- MOCoPA – held within the last 3 years and can provide evidence
- Gas Safe – CCN1/MET1 or CMA1/MET1 (or equivalent)
- Full UK driving licence with no more than 6 points
What we offer:
- £36,500 starting salary
- £2,500 annual performance bonus, and fit bonuses
- £25 per week lunch allowance
- Company vehicle, fuel and tools
- 600 share options in Octopus Energy Group
- Referral programme
- Company pension
- Enhanced maternity leave
- Enhanced paternity leave
- Health & wellbeing programme
- Opportunities to up-skill to renewable tech (Electric Vehicles and Heat Pumps)
- For every asset installed beyond your sixth, you’ll earn an additional £15
Call-out and Overtime
- You will be on a rotating call-out schedule once every five weeks (Monday to Sunday), for which you will receive a £250 retainer. If called out, you’ll be paid from door to door
Saturday working:
- £50 for attending
- £70 for a dual fuel installation
- £35 for a single fuel installation
- Technical aborts are paid at half rate
Next Steps!
- We do things a little differently around here. If successful in our eligibility questions, we’ll be in touch to discuss joining us at our in-person recruitment event, Octopalooza, where you can show us what you’ve got!
- On the day you\’ll be welcomed by our team. We\’ll check over your qualifications & ask you to complete a practical trade test to show off your skills. You\’ll then have a short interview with an Area Manager so we can learn more about you, your experience and your motivation. You’ll also have the chance ask any questions and learn more about life as a Smart Meter Engineer with Octopus!
Our process usually takes up to 4 weeks, but we’ll always do our best to flex around what works for you. Along the way, you’ll chat with our recruitment team and your Recruiter will help you throughout different stages. Got any burning questions before then? Drop us a message at hiring@octoenergy.com and we’d love to help!
If this sounds like you then we\’d love to hear from you.
Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential.Need any specific accommodations?Whether you require specific accommodations or have a unique preference, let us know, and we\’ll do what we can to customise your interview process for comfort and maximum magic!
Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we\’re looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.
You’ll start on a £36,500 base, with the potential to earn up to £50,000 OTE — including bonus and on-call.
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Engineering and Information Technology
-
Industries
Utilities and Environmental Services
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Dual Fuel Smart Meter Engineer (South East) employer: Octopus Energy
Contact Detail:
Octopus Energy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dual Fuel Smart Meter Engineer (South East)
✨Tip Number 1
Get ready for the practical trade test! Brush up on your installation skills and make sure you can demonstrate your expertise. This is your chance to shine, so practice makes perfect!
✨Tip Number 2
Don’t underestimate the power of a good chat! When you’re in front of the interviewers, show off your customer service skills. Remember, they want someone who can connect with customers just as much as they want a technical whiz.
✨Tip Number 3
Be prepared to talk about your safety record. They’re looking for engineers with a solid track record, so have examples ready that showcase your commitment to safety and excellence in your previous roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll be part of our community from the get-go, which is always a bonus!
We think you need these skills to ace Dual Fuel Smart Meter Engineer (South East)
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about your passion for renewable energy and customer service.
Tailor Your Experience: Make sure to highlight your relevant experience in smart meter installation and customer interaction. We’re looking for engineers who can connect with customers, so share specific examples that showcase your skills!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid jargon and make it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Octopus Energy
✨Know Your Stuff
Make sure you brush up on your technical knowledge about smart meters and the installation process. Be ready to discuss your experience with safety protocols and customer service, as these are key aspects of the role.
✨Show Your People Skills
Since you'll be interacting with customers in their homes, it's crucial to demonstrate your communication skills. Practice how you would explain the benefits of smart meters and energy saving to a customer in a friendly and approachable manner.
✨Be Ready for Practical Tests
During the recruitment event, you might face practical trade tests. Familiarise yourself with common installation scenarios and think through how you would handle them. This will help you feel more confident and prepared.
✨Ask Questions
At the end of your interview, don’t hesitate to ask questions about the company culture, team dynamics, or opportunities for upskilling. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.
