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For Companies At a Glance
- Tasks: Install smart meters and educate customers on energy savings.
- Company: Join Octopus Energy, a leader in the renewable energy revolution.
- Benefits: Starting salary of £36,500, bonuses, company vehicle, and health perks.
- Why this job: Make a real impact in the green energy transition while engaging with customers.
- Qualifications: Must hold MOCoPA and Gas Safe certifications, plus a valid UK driving licence.
- Other info: Opportunities for up-skilling in renewable tech and a supportive team environment.
The predicted salary is between 29280 - 42000 £ per year.
Overview
We are on a mission to drive the global renewable energy revolution. We’re looking for smart meter engineers with a track record of safety and customer excellence. You’ll represent our brands in customers’ homes, so you should be comfortable talking to customers as you perform installations.
You’ll be fitting meters; showing customers how their meter and in-home display work; how it can help them save energy; and answering any questions about the green energy revolution we are leading.
As part of the Octopus Energy Services team, you’ll be supported by an office team with the same performance goals and backed by Octopus Energy’s tech power to continuously evolve processes and reduce admin time so you can focus on delivering excellent service.
Responsibilities
- Fit smart meters and in-home displays at customers’ premises
- Explain how the meter and in-home display work and how to save energy
- Answer customer questions about our products, services, and the renewable energy transition
- Collaborate with the field and office teams to deliver high-quality service
Qualifications
- MOCoPA – held within the last 3 years with evidence
- Gas Safe – CCN1/MET1 or CMA1/MET1 (or equivalent)
- Full UK driving licence with no more than 6 points
What we offer
- £36,500 starting salary
- £2,500 annual performance bonus and fit bonuses
- £25 per week lunch allowance
- Company vehicle, fuel and tools
- 600 share options in Octopus Energy Group
- Referral programme
- Company pension
- Enhanced maternity and paternity leave
- Health & wellbeing programme
- Opportunities to up-skill to renewable tech (Electric Vehicles and Heat Pumps)
- Additional £15 per asset installed beyond the sixth
Call-out, overtime and weekend pay
- Rotating call-out every five weeks with a £250 retainer; paid door-to-door when called
- Saturday work: £50 for attending, £70 for a dual-fuel installation, £35 for a single-fuel installation; technical aborts paid at half rate
Next steps
- If eligible, you’ll be invited to join our in-person recruitment event (Octopalooza) to demonstrate your skills
- On the day, you’ll complete a practical trade test and have an interview with an Area Manager
- You’ll have the chance to ask questions and learn more about life as a Smart Meter Engineer with Octopus
Our process usually takes up to 4 weeks; our recruitment team will assist you throughout. For questions, contact hiring@octoenergy.com.
If this sounds like you, we’d love to hear from you.
We are committed to providing equal opportunities and an inclusive work environment. We do not discriminate on any protected attribute. We encourage applicants from all backgrounds to apply.
Location: London, England, United Kingdom
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Dual Fuel Smart Meter Engineer (South East) employer: Octopus Energy
Contact Detail:
Octopus Energy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dual Fuel Smart Meter Engineer (South East)
✨Tip Number 1
Get ready for the practical trade test! Brush up on your installation skills and make sure you can explain how smart meters work. Practising with a mate or even in front of a mirror can help you feel more confident.
✨Tip Number 2
Don’t underestimate the power of communication! You’ll be chatting with customers, so practice explaining technical stuff in simple terms. Show them how they can save energy and why it matters – it’ll make a big difference!
✨Tip Number 3
Be prepared to ask questions during your interview. It shows you’re genuinely interested in the role and the company. Plus, it’s a great way to find out if Octopus Energy is the right fit for you!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll have access to all the latest job openings and updates directly from us.
We think you need these skills to ace Dual Fuel Smart Meter Engineer (South East)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with smart meters and customer service. We want to see how you've excelled in similar roles, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about renewable energy and how your skills align with our mission. Keep it friendly and engaging – we love personality!
Show Off Your Qualifications: Don’t forget to mention your MOCoPA and Gas Safe qualifications. These are key for us, so make sure they’re front and centre in your application. We need to know you’re the right fit from the get-go!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any important updates. Let’s get started on this journey together!
How to prepare for a job interview at Octopus Energy
✨Know Your Stuff
Make sure you brush up on your technical knowledge about smart meters and the renewable energy sector. Be ready to explain how the meters work and how they can help customers save energy. This will show that you're not just a technician, but someone who understands the bigger picture.
✨Customer Interaction Practice
Since you'll be representing the brand in customers' homes, practice your customer interaction skills. Think about how you would explain complex concepts simply and clearly. Role-playing with a friend can help you feel more comfortable and confident during the actual interview.
✨Show Your Safety Credentials
Safety is paramount in this role, so be prepared to discuss your MOCoPA and Gas Safe qualifications. Bring any relevant documentation to the interview and be ready to talk about how you prioritise safety in your work. This will demonstrate your professionalism and commitment to best practices.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask during your interview. Inquire about the team dynamics, the technology used, or opportunities for upskilling. This shows your genuine interest in the role and helps you gauge if the company culture aligns with your values.
