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- Tasks: Install smart meters and educate customers on energy savings.
- Company: Join Octopus Energy, a leader in the renewable energy revolution.
- Benefits: Competitive salary, bonuses, company vehicle, and share options.
- Why this job: Make a positive impact while working with cutting-edge technology.
- Qualifications: MOCoPA and Gas Safe certifications required.
- Other info: Dynamic team environment with opportunities for growth in renewable tech.
The predicted salary is between 30000 - 42000 £ per year.
Help us make a big green dent in the universe. We’re on a mission to drive the global renewable energy revolution and need your help to turn our vision into a reality. We’re looking for smart meter engineers with a track record of safety and customer excellence. You’ll be representing our brands in our customers’ homes, so you’ll need to be just as happy talking to the customer and getting to know them as you are about doing the installation itself.
You’ll be fitting meters; showing customers how their meter and in‑home display work; how it can help them save energy and answering any questions about the green energy revolution we are leading. As part of the Octopus Energy Services team, we’ll ensure you have the best of everything you need to deliver the top‑class service we’re aiming for. You’ll be supported by an office team who will share the same performance goals, so we’re always working as one team. You’ll also have the backing of Octopus Energy’s massive tech power – so we’ll be able to constantly evolve and shift processes to ensure less time spent on admin and more time spent on delivering our best service.
What you’ll need:
- MOCoPA – held within the last 3 years and can provide evidence
- Gas Safe – CCN1/MET1 or CMA1/MET1 (or equivalent)
- Full UK driving licence with no more than 6 points
What we offer:
- £36,500 starting salary
- £2,500 annual performance bonus, and fit bonuses
- £25 per week lunch allowance
- Company vehicle, fuel and tools
- 600 share options in Octopus Energy Group
- Referral programme
- Company pension
- Enhanced maternity leave
- Enhanced paternity leave
- Health & wellbeing programme
- Opportunities to up‑skill to renewable tech (Electric Vehicles and Heat Pumps)
- For every asset installed beyond your sixth, you’ll earn an additional £15
Call‑out and Overtime:
You will be on a rotating call‑out schedule once every five weeks (Monday to Sunday), for which you will receive a £250 retainer. If called out, you’ll be paid from door to door.
- Saturday working: £50 for attending
- £70 for a dual fuel installation
- £35 for a single fuel installation
- Technical aborts are paid at half rate
Next Steps!
We do things a little differently around here. If successful in our eligibility questions, we’ll be in touch to discuss joining us at our in‑person recruitment event, Octopalooza, where you can show us what you’ve got! On the day you’ll be welcomed by our team. We’ll check over your qualifications & ask you to complete a practical trade test to show off your skills. You’ll then have a short interview with an Area Manager so we can learn more about you, your experience and your motivation. You’ll also have the chance to ask any questions and learn more about life as a Smart Meter Engineer with Octopus!
Our process usually takes up to 4 weeks, but we’ll always do our best to flex around what works for you. Along the way, you’ll chat with our recruitment team and your Recruiter will help you throughout different stages. Got any burning questions before then? Drop us a message at hiring@octoenergy.com and we’d love to help!
If this sounds like you then we’d love to hear from you. Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we’ll do what we can to customise your interview process for comfort and maximum magic!
Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we’re looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success.
As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
You’ll start on a £36,500 base, with the potential to earn up to £50,000 OTE — including bonus and on‑call.
Dual Fuel Smart Meter Engineer (North West) employer: Octopus Energy
Contact Detail:
Octopus Energy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dual Fuel Smart Meter Engineer (North West)
✨Tip Number 1
Get ready for the Octopalooza recruitment event! This is your chance to shine, so brush up on your skills and be prepared to show us what you can do. Bring your A-game and don’t forget to ask questions about the role!
✨Tip Number 2
Make sure you know your stuff about smart meters and the green energy revolution. We want to see your passion for renewable energy, so be ready to chat about how you can help our customers save energy and make a difference.
✨Tip Number 3
Practice your customer service skills! As a Smart Meter Engineer, you'll be in people's homes, so being friendly and approachable is key. Think of ways to connect with customers and make their experience memorable.
✨Tip Number 4
Don’t hesitate to reach out to our recruitment team if you have any questions or need support. We're here to help you through the process, so drop us a message at hiring@octoenergy.com and let’s get you on board!
We think you need these skills to ace Dual Fuel Smart Meter Engineer (North West)
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about your passion for renewable energy and how you connect with customers.
Tailor Your Application: Make sure to tailor your application to the role of a Dual Fuel Smart Meter Engineer. Highlight your relevant experience, especially any safety records and customer service excellence, as these are key to what we’re looking for.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon where possible. We appreciate a well-structured application that’s easy to read and understand!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our team at Octopus Energy!
How to prepare for a job interview at Octopus Energy
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around smart meters and the installation process. Familiarise yourself with the MOCoPA and Gas Safe regulations, as these will likely come up during your interview.
✨Show Off Your People Skills
Since you'll be interacting with customers, practice how to communicate effectively and empathetically. Think of examples where you've provided excellent customer service or resolved issues, as this will demonstrate your ability to represent the brand well.
✨Prepare for Practical Tests
Expect a practical trade test during the recruitment event. Review the installation procedures and safety protocols so you can showcase your skills confidently. Practising hands-on tasks beforehand can really help you shine.
✨Ask Thoughtful Questions
At the end of your interview, don’t forget to ask questions! This shows your interest in the role and the company. Inquire about the team dynamics, opportunities for up-skilling, or how Octopus Energy is leading the green energy revolution.
