Octopus Energy in Coventry is seeking a Credit Specialist who can empathetically support customers in financial difficulty while managing a busy workload. You’ll handle calls, emails, and texts, and use PayLink to review affordability and set repayment plans.
You will own cases end-to-end and identify vulnerable customers to tailor care. The role emphasizes fast, careful decision-making and a commitment to first-class service, with a supportive team culture and opportunities to grow within
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Energy Customer Credit Specialist in Coventry employer: Octopus Energy
Octopus Energy Group is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the rapidly evolving electric vehicle sector. Employees benefit from comprehensive growth opportunities, competitive remuneration, and a commitment to sustainability, making it a rewarding place to contribute to meaningful projects while enjoying a supportive team environment in the UK.
