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- Tasks: Engage with small business owners about renewable energy and help them switch to Octopus Energy.
- Company: Join Octopus Energy, a leader in transforming the energy market for small businesses.
- Benefits: Enjoy a supportive team environment with tools to enhance customer experience and career growth.
- Why this job: Be at the forefront of a green revolution while making a positive impact on local businesses.
- Qualifications: Self-motivated individuals with a passion for helping others; B2B experience is a plus but not required.
- Other info: No CV? Just send a message about yourself and why you're interested!
The predicted salary is between 30000 - 42000 £ per year.
Manchester, UK
Octopus Energy UK – Acquisition
Full-time / On-site
Octopus Energy Business has exciting opportunities to join our field team, helping small businesses. Over the last few years, we’ve been changing the landscape of traditional field sales and re-inventing customer interactions within the domestic energy market.
We’re now revolutionising the business energy market, with a focus on helping micro businesses with our transparent approach to engaging with new business prospects. We\’re focused on making energy greener and better, for everyone – both at home and at work. We put our customers first, every time, and are looking for amazing people to help us do that!
Here at Octopus, we’re working hard to reinvent face to face activity by combining better customer data, our innovative tech platform (Kraken Technologies) with local targeted marketing in order to create more detailed and engaging conversations with small business owners. You’ll be at the frontline of our brand and as such, you’re responsible for showing the best of Octopus Energy Business.
What You\’ll Do
- Communicate with businesses; Our Business Energy Helpers spend their time talking to small business owners and decision makers explaining the benefits of renewable energy and helping them switch to Octopus Energy Business.
- We are obsessed with excellent customer experience and we go above and beyond to ensure this happens with every business we speak to, leaving them feeling positive about Octopus, regardless if they switch.
- We engage with customers via a few different channels, at their business is the main one, however we also showcase our services at venues, events and some of the best business expos and conferences around the country.
- Help us shape the small business products we offer to businesses – feedback we receive from customers helps us build new tariffs, launch new initiatives and make changes to our existing tariffs.
- Enhance the customers experience; we’ll give you the tools to chat about domestic energy, solar, heat pumps and many more additional services.
What You\’ll Need
- We tend to work in small teams however at times our Business Energy Helpers will work autonomously; an ability to self-motivate and be confident working on your own is a must.
- Honest and hard-working approach to each day is probably the most important attribute we look for in Business Energy Helpers – our teams all love helping customers and each other.
- Previous experience in a B2B role or in the energy industry would be advantageous, although not essential.
- Understanding of the business sales cycle, including diary planning and pipeline management would be helpful.
- We’re a caring team who like to keep in touch with each other, we have daily team check-ins and weekly regional and department wide catch-ups.
- An appetite to learn new things, work with some really switched on people and treat people in a fair and respectful manner.
If this sounds like you and you want to know more, apply now to have a further conversation with someone in our team! If you don\’t have a CV to hand then that\’s also fine… please attach a short message as your CV just telling us a bit more about you and why you\’re interested in a career at Octopus Energy!
If this sounds like you then we\’d love to hear from you.
Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential.
Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we\’ll do what we can to customise your interview process for comfort and maximum magic!
Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we\’re looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Other
- Industries: Utilities and Environmental Services
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Business Energy Helper employer: Octopus Energy
Contact Detail:
Octopus Energy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Energy Helper
✨Tip Number 1
Familiarize yourself with the renewable energy sector and Octopus Energy's unique approach. Understanding their mission to make energy greener will help you connect better with small business owners during your conversations.
✨Tip Number 2
Practice your communication skills, especially in explaining complex topics simply. Since you'll be engaging with small business owners, being able to convey the benefits of switching to Octopus Energy clearly is crucial.
✨Tip Number 3
Get comfortable with using technology, particularly if you're familiar with CRM systems or data management tools. Octopus Energy uses innovative tech platforms, so being tech-savvy will give you an edge.
✨Tip Number 4
Show your enthusiasm for customer service. Octopus Energy values a positive customer experience, so demonstrating your passion for helping others will resonate well with the hiring team.
We think you need these skills to ace Business Energy Helper
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Business Energy Helper position. Familiarize yourself with Octopus Energy's mission and values to align your application with their goals.
Craft a Personal Message: If you don't have a CV ready, write a short message that highlights your interest in the role and what makes you a good fit. Mention any relevant experience or skills, especially in customer service or B2B roles.
Showcase Your Customer Focus: Emphasize your commitment to excellent customer experience in your application. Provide examples of how you've gone above and beyond for customers in previous roles or situations.
Highlight Your Team Spirit: Octopus Energy values teamwork and communication. In your application, mention your ability to work well in teams as well as independently, and share any experiences that demonstrate your collaborative spirit.
How to prepare for a job interview at Octopus Energy
✨Show Your Passion for Renewable Energy
Make sure to express your enthusiasm for renewable energy and how it can benefit small businesses. Share any personal experiences or knowledge you have about the industry to demonstrate your commitment to Octopus Energy's mission.
✨Highlight Your Customer Service Skills
Since the role emphasizes excellent customer experience, be prepared to discuss examples of how you've gone above and beyond for customers in previous roles. This will show that you align with Octopus Energy's values of putting customers first.
✨Demonstrate Self-Motivation and Team Spirit
Talk about your ability to work autonomously while also being a team player. Share instances where you've successfully motivated yourself to achieve goals and how you contribute positively to team dynamics.
✨Prepare Questions About the Role
Come equipped with thoughtful questions about the Business Energy Helper position and Octopus Energy's approach to customer engagement. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
