At a Glance
- Tasks: Support diverse customers and colleagues with empathy and expertise in a fast-paced environment.
- Company: Join Octopus Energy, a top-rated company known for its unique culture and innovation.
- Benefits: Flexible salary, inclusive perks, and a supportive work environment tailored to your needs.
- Other info: Opportunities for growth and a commitment to inclusivity and fairness.
- Why this job: Make a real difference in people's lives while working with a passionate team.
- Qualifications: Social Work Degree, 5+ years experience, and a desire to tackle sensitive scenarios.
The predicted salary is between 37035 - 45265 £ per year.
We’re looking for a passionate, empathetic and experienced Social Worker to join our team to help support both customers and colleagues. The role is primarily office based in order to ensure support to our customers and team members is available when needed. Octopus is working with a range of customers who come to us from diverse backgrounds and with a unique range of needs. Our energy specialists, who speak every day with our customers, are managing a range of complex, often challenging, conversations and situations.
We are looking for a qualified social worker with significant experience of working in a fast paced environment. Who is comfortable with the unknown and with approaching each situation with curiosity and empathy. We want a social worker who is approachable and who is keen to support our energy specialists, who will in turn be supporting our customers.
Locations:
- Coventry
- Leicester
- Manchester
- London
- Brighton
What you’ll do:
- Work with a range of customers who have various needs.
- Conduct assessments and support plans and refer to local authorities where appropriate, ensuring we are recognising any safeguarding concerns.
- Conduct needs assessment and consider their ability to pay and make recommendations on the best course of action to support this customer.
- Signpost the customer to sources of help and proactively offer/recommend appropriate support packages that are available.
- Carry out customer follow-ups so that individual cases can be followed through to resolution.
- Work with other agencies and where appropriate, make relevant referrals.
- Keep updated with industry best practices and regulatory guidelines.
- Offer ongoing dynamic support to our energy specialists.
What you’ll need:
- Social Work Degree and current registration with Social Work England.
- Ideally, a minimum of 5 years post qualifying Social Work experience (or equivalent level of experience working within a similar sector). ASYE required.
- Practice Educator qualification is highly desired.
- Experience working within the adult social care sector, ideally with a good understanding or experience of working within a mental health team (we are particularly interested to hear from Approved Mental Health Practitioners).
- Ability to use initiative to tackle a range of sensitive customer scenarios to deliver great outcomes.
- An ability to build rapport and trust with your colleagues in order to ensure tailored support.
- Be comfortable using your Social Worker skills and applying them to a new industry.
- Preferred: a driver with access to a car/willing to occasionally travel to different locations.
Why else you’ll love it here:
Wondering what the salary for this role is? Just ask us! On a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Octopus - what's more important to us is finding the right octofit!
Octopus Energy is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! We won best company to work for in 2022, on Glassdoor we were voted 50 best places to work in 2022 and our Group CEO, Greg has recorded a podcast about our culture and how we empower our people. We’ve also been placed in the top 10 companies for senior leadership.
Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic!
Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success.
As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.
Where necessary, we sometimes use AI tools to help with parts of our hiring process, like reviewing applications or assessing responses. We’re lucky to receive a huge amount of interest, so these tools help our recruiters manage that volume, not replace them. Ultimately, every hiring decision (for example, whether to progress your application or not) is always made by a real person in our Talent team.
Energy Support Social Worker in Brighton employer: Octopus Energy
Octopus Energy Group is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the rapidly evolving electric vehicle sector. Employees benefit from comprehensive growth opportunities, competitive remuneration, and a commitment to sustainability, making it a rewarding place to contribute to meaningful projects while enjoying a supportive team environment in the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Energy Support Social Worker in Brighton
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Octopus Energy.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Octopus Energy!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Octopus Energy, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Octopus Energy or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Energy Support Social Worker in Brighton
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Octopus Energy:Before hitting send, make sure to tailor your application specifically to Octopus Energy! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Octopus Energy
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
