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- Tasks: Install low carbon technology in customers' homes and deliver outstanding service.
- Company: Join Octopus Energy, a tech-driven company focused on innovation and customer excellence.
- Benefits: Enjoy a competitive salary, performance bonuses, share options, and a lunch allowance.
- Why this job: Be the face of Octopus Energy and make a real impact in renewable tech.
- Qualifications: Must have relevant electrical qualifications and a full UK driving licence.
- Other info: Flexible working environment with opportunities for personal development and training.
The predicted salary is between 29000 - 41000 £ per year.
As part of the Octopus Energy Services team, we will ensure you have the best of everything you need to deliver the top-class service we are aiming for. You will have the backing of Octopus Energy's massive tech power, allowing you to focus on what you do best.
Who you are
We are looking for Electricians with a proven track record of safety and customer excellence. You will be representing our brands in our customers' homes; in many cases, the first face-to-face contact a customer has with Octopus Energy — so our expectations are high.
Responsibilities
- Installing any of our exciting low carbon technology in customers' homes
- Working collaboratively with our wider team to deliver solutions that are right for you and your customers
- Using your knowledge and experience of electrical works to complete installations and deliver outstanding customer service
- Continuously learning about new technologies at our innovative R&D training centre
- Delivering high-quality work with a flexible working approach
Qualifications
- Full UK driving licence with no more than 6 points
- 18th Edition, Part P/installation qualification and Inspection & Testing qualifications
- Customer service experience
- EV or solar qualifications (preferred)
Benefits
- £36,500 basic salary with overtime available (+ London weighting if living within M25)
- £2,500 annual performance bonus
- Share options in Octopus Energy Group
- £25 per week lunch allowance
- Training programme at our groundbreaking R&D centre
- Use of company tools
- Uniform and all PPE
- Company Vehicle and fuel
- Support for personal development in Renewable Tech
The next steps
If successful in your eligibility questions, we will invite you to complete our online blended assessment. This is made up of multiple-choice questions and three short video interview questions. You will be scored fairly by a real person and if you stand out to us, we will invite you to an in-person recruitment event where you can show us what you’ve got.
If this sounds like you then we would love to hear from you. We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we will do what we can to customise your interview process for comfort and maximum magic!
Across Octopus, we are looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.
Electrician (North East) in Newcastle upon Tyne employer: Octopus Energy Ltd
Contact Detail:
Octopus Energy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Electrician (North East) in Newcastle upon Tyne
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Octopus Energy. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for the online blended assessment by practising common interview questions and video responses. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 3
Show off your skills! During the in-person recruitment event, don’t just talk about your experience—demonstrate it! Bring examples of your past work or even share stories that highlight your customer service excellence and safety record.
✨Tip Number 4
Be yourself! Octopus Energy is looking for decent people who are honest and empathetic. Let your personality shine through during the interview process. Authenticity goes a long way in making a lasting impression!
We think you need these skills to ace Electrician (North East) in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Spark: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for electrical work and customer service. Make it clear why you’re excited about joining our team at Octopus Energy.
Tailor Your Experience: Make sure to highlight your relevant qualifications and experience in your application. If you've got EV or solar qualifications, shout about them! We love seeing how your background aligns with what we do, so connect the dots for us.
Keep It Clear and Concise: While we love a good story, keep your application straightforward. Use clear language and avoid jargon where possible. This helps us understand your skills and experiences without getting lost in the details.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Octopus Energy Ltd
✨Know Your Stuff
Make sure you brush up on your electrical knowledge, especially around low carbon technologies. Familiarise yourself with the latest trends in EV and solar qualifications, as these are preferred. Being able to discuss your experience confidently will show that you're the right fit for the role.
✨Showcase Your Customer Service Skills
Since you'll be the face of Octopus Energy in customers' homes, it's crucial to demonstrate your customer service excellence. Prepare examples of how you've handled customer interactions in the past, especially any challenging situations where you turned things around.
✨Be Ready for the Tech Talk
Octopus Energy prides itself on its tech power, so be prepared to discuss how you can leverage technology in your work. Think about how you can use tech to improve efficiency and customer satisfaction, and be ready to share your ideas during the interview.
✨Practice Makes Perfect
Before the interview, practice answering common questions and even the video interview format. This will help you feel more comfortable and confident. Don’t forget to prepare some questions for them too; it shows you're genuinely interested in the role and the company!