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- Tasks: Lead technical projects and improve processes for a people-first business.
- Company: Join Octopus Energy Group, a top-rated workplace with a unique culture.
- Benefits: Flexible salary, rewarding perks, and opportunities for personal growth.
- Why this job: Shape the future of TechOps while solving meaningful challenges.
- Qualifications: Experience in technical project leadership and automation skills required.
- Other info: Dynamic environment with a focus on learning and collaboration.
The predicted salary is between 36000 - 60000 ÂŁ per year.
We are looking for a knowledgeable and experienced TechOps Architect to help shape how we support people across the business - someone who can lead with clarity, build with empathy, and bring a mix of technical depth and sound judgment. There is loads to get stuck into, from identity management and scripting to device management and scalable tooling, areas where most of our work sits and where we need thoughtful, sustainable solutions. You will play an important role in shaping how we work: setting direction without overcomplicating things, supporting the team with care, and balancing technical curiosity with a down‑to‑earth mindset. We are after someone who can spot where things could be better, help others grow, and make improvements that stick. If you are excited about solving meaningful problems and shaping how TechOps supports a growing, people‑first business - we would love to chat.
Responsibilities
- Define what good looks like for a small and lean TechOps team.
- Tackle some of the toughest technical issues as we scale to tens of thousands of people.
- Make wide‑scale strategic technical decisions across the whole Octopus Energy Group, globally.
- Design, build and continually improve processes, automations and systems that will improve user experience, remove inefficiencies, allow us to scale quickly and keep our team small.
- Mentor the wider TechOps team, providing support and guidance for any technical project they may be working on (this role will not involve directly managing people).
- Support the rest of the team in providing delightful day‑to‑day technical support to all areas of the business, to ensure our incredible employees are able to do their job as efficiently as possible.
- Collaborate closely with our Security team to ensure we strike the right balance between security, productivity and user experience.
- Managing supplier relationships and the procurement process for SaaS and hardware.
- Lead and manage complex technical projects with multiple stakeholders from around the business.
Examples of some TechOps projects include:
- Rollout of, and migration to, a new identity provider
- macOS and Windows MDM migration
- Rollout of a new device trust and posture compliance solution
- The replacement of insecure factors like SMS with phishing‑resistant factors
- Office fit‑outs, including tech like network infrastructure, AV and access control
- SaaS migrations for acquisitions, including Microsoft 365 to Google Workspace
Qualifications
- Experience leading on a range of technical projects across various technologies and platforms.
- Experience with scripting, using APIs and automating mundane, error‑prone repetitive tasks.
- To be comfortable with a huge amount of ambiguity and spinning a lot of plates all at the same time.
- Experience working with multiple teams and managing multiple stakeholders.
- Experience supporting, managing and deploying applications to macOS, Windows, iOS and Android devices.
- Understanding at the API level of Mobile Device Management systems and principles.
- Experience with modern Identity & Access Management systems, including Okta, Microsoft Entra, JumpCloud, PingIdentity.
- Experience administering and troubleshooting Single Sign‑On (SSO) technologies such as OAuth, OIDC and SAML and identity provisioning technologies such as SCIM.
- Understanding at a protocol level of SSO and identity provisioning technologies such as OAuth, OIDC, SAML and SCIM.
- Ability to explain technical concepts to non‑technical, senior stakeholders.
- Experience mentoring less experienced team members.
- A conscientious approach to everything you do and a passion for doing the right thing rather than the easy thing.
- Strong opinions on best practice and you challenge traditional norms, advocating for more modern, novel approaches.
Should have
- Experience with email gateway administration and email routing.
- Understanding of email security protocols and standards e.g. SPF, DKIM, DMARC etc.
- Experience using git and GitHub for code changes and CI/CD.
- Experience with Munki and AutoPkg for macOS software deployment.
- Experience with Chocolatey and PowerShell for Windows software deployment.
- A foundational understanding of programming and software engineering.
- Experience integrating different identity providers.
Nice to have
- Familiarity with frontend and backend engineering, including languages such as TypeScript and Python, and frameworks such as React, Remix and Django.
- Familiarity with our security tooling – CrowdStrike EDR, Kolide, osquery, Zscaler.
Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we will do what we can to customise your interview process for comfort and maximum magic! Don’t think you check off all of the above? We love hiring passionate people with a drive to learn so get in touch and let us know which areas you don’t currently have confidence and/or experience with, we would love to hear from you!
TechOps Architect in City of Westminster employer: Octopus Energy Ltd
Contact Detail:
Octopus Energy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land TechOps Architect in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company, understand their culture, and be ready to discuss how your skills align with their needs. Practise common interview questions and think of examples that showcase your experience.
✨Tip Number 3
Show your passion! When you get the chance to chat with recruiters or during interviews, let your enthusiasm for TechOps shine through. Talk about projects you've worked on and how they relate to what the company is doing.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Octopus Energy.
We think you need these skills to ace TechOps Architect in City of Westminster
Some tips for your application 🫡
Show Your Technical Depth: When you're writing your application, make sure to highlight your experience with scripting, APIs, and any technical projects you've led. We want to see how you can bring that technical depth to the TechOps team!
Keep It Clear and Concise: We appreciate clarity! Avoid overcomplicating your application. Use straightforward language to explain your experiences and how they relate to the role. Remember, we’re looking for someone who can set direction without making things too complex.
Emphasise Your People Skills: Since this role involves mentoring and supporting others, don’t forget to mention your experience in helping teams grow. Share examples of how you've built relationships and supported colleagues in their technical journeys.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to get your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own channels!
How to prepare for a job interview at Octopus Energy Ltd
✨Know Your TechOps Stuff
Make sure you brush up on your knowledge of identity management, scripting, and device management. Be ready to discuss specific projects you've worked on that relate to these areas, as they'll want to see how your experience aligns with their needs.
✨Show Your Empathy
Since the role requires building with empathy, think about examples where you've supported your team or helped others grow. Share stories that highlight your ability to mentor and provide guidance, as this will resonate well with their people-first culture.
✨Simplify Complex Ideas
Prepare to explain technical concepts in a way that's easy for non-technical stakeholders to understand. Practice breaking down complex topics into simple terms, as this will demonstrate your ability to communicate effectively across different teams.
✨Be Ready to Tackle Ambiguity
Expect questions about how you handle uncertainty and manage multiple projects at once. Think of examples from your past where you've successfully navigated ambiguity and kept things moving forward, as this is crucial for the fast-paced environment they operate in.
