Fleet Administration Specialist in City of Westminster

We are seeking a detail‑oriented and proactive Fleet Administration Specialist to join our team. This entry‑level role supports the Operations function with vehicle management tasks, including managing vehicle registration documentation and taxation, updating and maintaining the DVLA portal, handling PCN (Penalty Charge Notice) administration, and managing recall notices. The role requires excellent organizational skills, strong attention to detail, and the ability to work efficiently both independently and as part of a team. This role is based from our Oxford Circus office five days a week.

Responsibilities

• Open and process daily incoming post, ensuring that all correspondence is directed to the appropriate departments or individuals.
• Perform general administrative duties as required to support the smooth operation of the office.
• Manage all aspects of Penalty Charge Notice (PCN) administration, including receiving, logging, and processing PCNs; respond to queries related to PCNs, liaising with relevant team members and customers to resolve issues promptly.
• Ensure all vehicle registration documents are accurately maintained and updated; manage the process of ordering vehicle records as required.
• Continually ensure that fleet is taxed and compliant; regularly update and maintain vehicle information on the DVLA portal.
• Monitor and manage recall notices, ensuring that they are communicated to the relevant parties and acted upon in a timely manner; coordinate any necessary actions required to address recall notices.
• Provide administrative support to other teams with vehicle-related tasks, including document preparation, data entry, and information retrieval; assist in the coordination of other logistical tasks as required.

Qualifications

• Strong organisational and multitasking skills.
• Excellent communication skills, both written and verbal.
• Ability to work independently with minimal supervision.
• Strong attention to detail and a commitment to accuracy.

About us

Octopus Electric Vehicles, part of the Octopus Energy Group, is a fast‑growing company focused on making it easy to switch to cleaner, greener driving. We are a unique culture where people learn, decide, and build quicker, with autonomy and collaboration. We offer perks and a collaborative environment as part of the Octopus Energy Group.

Equal Opportunity and Interview Process

We are an equal opportunity employer and do not discriminate on the basis of protected attributes. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications or assessing responses. Final hiring decisions are made by humans. If you would like more information about how your data is processed, please contact us.