Octopus EV is looking for a Quality Assurance professional to audit customer interactions across calls, emails and chat, ensuring compliance with our QA framework and FCA requirements. You will deliver actionable feedback to drive improvements in customer service and set expectations for drivers.
Ideal candidates have proven QA experience, attention to detail, and the ability to work independently as well as within a team.
Customer Experience QA & Compliance Specialist in City of Westminster employer: Octopus Energy Ltd
Join a dynamic and supportive team as a Sales Executive in the vibrant Central Belt of Scotland, where you'll enjoy the freedom of working across various venues and locations. With a competitive salary, uncapped commission, and comprehensive training, this role offers excellent opportunities for personal and professional growth while allowing you to engage with customers face-to-face and make a real impact. Experience a rewarding work culture that values enthusiasm, communication, and teamwork, making it an ideal place for those looking to build a successful career in sales.
