Octopus Energy Group is seeking a proactive customer support advisor in London to demystify bills, meters and tariffs through real conversations.
You will resolve billing queries and meter issues with a proactive approach, handling end-to-end inquiries, including complaints, without relying on scripts. Flexibility and empathy are essential in delivering great service in a fast-paced environment.
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Energy Customer Advisor: Real Talks, Real Impact employer: Octopus Energy Group
At Octopus Centre for Heating Technology, we pride ourselves on being an innovative employer that fosters a collaborative and dynamic work culture. Located in Portadown, our team enjoys a supportive environment with ample opportunities for professional growth and development, as we lead the charge in sustainable heating solutions. Join us to make a meaningful impact while working alongside passionate individuals dedicated to pushing the boundaries of technology.
