Octopus Energy Group is seeking a Customer Success Executive for its Scheme Delivery team in London. You will own day-to-day non-commercial scheme activities, act as a subject matter expert on EV salary sacrifice, and drive internal process improvements using customer feedback and data.
You will lead projects to enhance the customer experience, reduce inbound queries, and manage complaints and escalations while collaborating with cross-functional teams to deliver ongoing improvements.
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B2B Customer Success Lead – EV Salary Schemes employer: Octopus Energy Group
At Octopus Centre for Heating Technology, we pride ourselves on being an innovative employer that fosters a collaborative and dynamic work culture. Located in Portadown, our team enjoys a supportive environment with ample opportunities for professional growth and development, as we lead the charge in sustainable heating solutions. Join us to make a meaningful impact while working alongside passionate individuals dedicated to pushing the boundaries of technology.
