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For Companies At a Glance
- Tasks: Resolve card acceptance issues and provide technical support to customers.
- Company: Join a leading payments consultancy with a focus on innovation.
- Benefits: Remote work, flexible hours, and a chance to enhance your skills.
- Why this job: Be the go-to expert in payments and make a real difference for clients.
- Qualifications: Experience in card schemes and project management is essential.
- Other info: Work in a dynamic environment with opportunities for growth.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Payments Technical Consultant – 12 month contract Remote
My client are looking for a payments consultant with technical experience and understanding in card schemes particularly with respect to merchants and/or acquirers. The role is focussed on resolving/troubleshooting and remediation with respect to card acceptance.
Responsibilities
- Be the main point of contact with customers with respect to acceptance issues, investigate the cause, and drive the resolution of issues.
- Focus on POS and Ecommerce acceptance; experience in these areas is preferred.
- Manage multiple customers and issues simultaneously, applying project management skills.
Qualifications
- Fully understands the full card payment process.
- Technical experience and understanding in card schemes, particularly related to merchants and/or acquirers.
- Experience with EMV, card schemes, card acceptance, acquirers, acquiring, merchants, and related payments concepts.
- Good communication skills and ability to work in a remote environment.
The role is working fully remotely.
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Payments Technical Consultant – 12 month contract Remote in London employer: OCTOPUS COMPUTER ASSOCIATES
Contact Detail:
OCTOPUS COMPUTER ASSOCIATES Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Payments Technical Consultant – 12 month contract Remote in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the payments industry, especially those who have experience with card schemes. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience with POS and Ecommerce. When you get the chance to chat with potential employers, share specific examples of how you've tackled acceptance issues.
✨Tip Number 3
Stay organised! Use project management tools to keep track of your applications and follow-ups. This will help you manage multiple opportunities at once, just like you would in the role itself.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Payments Technical Consultant – 12 month contract Remote in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your technical experience with card schemes and your understanding of merchants and acquirers. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or experiences!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Payments Technical Consultant role. Mention your troubleshooting skills and any project management experience you have, as these are key for handling multiple customer issues.
Showcase Communication Skills: Since good communication is crucial for this role, make sure your application reflects that. Use clear and concise language, and if possible, include examples of how you've effectively communicated with customers in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at OCTOPUS COMPUTER ASSOCIATES
✨Know Your Card Schemes
Make sure you brush up on your knowledge of card schemes and the payment process. Be ready to discuss how these systems work, especially in relation to merchants and acquirers. This will show that you understand the technical aspects of the role.
✨Demonstrate Troubleshooting Skills
Prepare examples of past experiences where you've successfully resolved payment acceptance issues. Highlight your problem-solving skills and how you approached troubleshooting in both POS and Ecommerce environments.
✨Project Management Experience
Since you'll be handling multiple customers and issues, be ready to talk about your project management experience. Share specific instances where you managed several tasks simultaneously and how you prioritised them effectively.
✨Communication is Key
Good communication skills are crucial for this role. Practice explaining complex technical concepts in simple terms. You might even want to role-play potential customer interactions to build your confidence.
