At a Glance
- Tasks: Support major clients in the payments industry and manage onboarding processes.
- Company: Leading blue-chip company in the card payment sector.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Flexible working arrangements and excellent career advancement opportunities.
- Why this job: Join a dynamic team and make a real impact in the payments landscape.
- Qualifications: Experience in payments and strong interpersonal skills required.
The predicted salary is between 36000 - 60000 £ per year.
Payments Operational Relationship Account Manager – Middle East and Africa experience – 12 month contract – Hybrid/Remote
technical account manager, payment operations manager, implementation manager, client relationship manager
My blue chip client in the card payment space are looking a payments account manager /client operation relationship manager (note this is not a sales role) with experience of Middle East (UAE, Saudi, Turkey) and Africa.
To be suitable, you will have strong interpersonal skills, experience of payments including card schemes and dealing with issuers, acquirers and other networks as well as good technical understanding of payments
in this role, you will be responsible for onboarding new participants and providing operational support to issuers, acquirers, processors, and network to network partners. You will actively manage and escalate risk and customer-impacting issues to management.
Day to day you will :
- Provide support to large strategic clients including acquirers, network-to-network partners, issuers, and processors. Research complex situations and supports participants with operations.
- Support business development teams to expand acceptance. Onboard new franchises, issuers, acquirers, processors, and software vendors on the network. Assist with contract negotiation and due diligence.
- Support participants through the semi-annual release process. Manage and coordinate certification. Ensure participants are in compliance with operating rules and regulations. Engage participants to support network initiatives.
- Analyze end-to-end transaction processing, troubleshoot issues and acceptance complaints, and support issuer launches.
- Mentor team members. Execute department initiatives. Lead the department to ensure processes and projects are well documented to meet auditing requirements.
Hybrid work: 3 days remote, 2 days in office in London. Though will be flexible if very strong candidate. At minimum must be able to get to office to meet clients.
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Payments Operational Relationship Account Manager – Middle East and Africa experience – 12 mo[...] employer: Octopus Computer Associates
At Octopus Computer Associates, we pride ourselves on being an exceptional employer in Barrow-in-Furness, offering a dynamic work culture that fosters collaboration and innovation. Our commitment to employee growth is evident through tailored development programmes and opportunities for career advancement, ensuring that our team members thrive in their roles. With immediate interviews available, we invite passionate individuals to join us in making a meaningful impact within the Digital Modern Workplace.
Contact Details:
Octopus Computer Associates Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Payments Operational Relationship Account Manager – Middle East and Africa experience – 12 mo[...]
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We think you need these skills to ace Payments Operational Relationship Account Manager – Middle East and Africa experience – 12 mo[...]
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