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- Tasks: Resolve card acceptance issues and manage multiple customer inquiries remotely.
- Company: Leading payments consultancy with a focus on innovation.
- Benefits: Remote work, flexible hours, and a chance to enhance your technical skills.
- Why this job: Join a dynamic team and make a real difference in the payments industry.
- Qualifications: Strong understanding of card payment processes and excellent communication skills.
- Other info: Fully remote role with opportunities for professional growth.
The predicted salary is between 36000 - 60000 £ per year.
My client are looking for a payments consultant with technical experience and understanding in card schemes particularly with respect to merchants and/or acquirers. The role is focussed on resolving/troubleshooting and remediation with respect to card acceptance.
Responsibilities
- Be the main point of contact with customers with respect to acceptance issues, investigate the cause, and drive the resolution of issues.
- Focus on POS and Ecommerce acceptance; experience in these areas is preferred.
- Manage multiple customers and issues simultaneously, applying project management skills.
Qualifications
- Fully understands the full card payment process.
- Technical experience and understanding in card schemes, particularly related to merchants and/or acquirers.
- Experience with EMV, card schemes, card acceptance, acquirers, acquiring, merchants, and related payments concepts.
- Good communication skills and ability to work in a remote environment.
The role is working fully remotely.
Payments Technical Consultant – 12 month contract Remote in London employer: OCTOPUS COMPUTER ASSOCIATES
Contact Detail:
OCTOPUS COMPUTER ASSOCIATES Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Payments Technical Consultant – 12 month contract Remote in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the payments industry, especially those who have experience with card schemes. A friendly chat can lead to valuable insights and even job leads.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your technical expertise in card acceptance and troubleshooting. This will help you stand out during interviews and demonstrate your hands-on experience.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews focusing on common questions related to payments and card schemes. This will boost your confidence and help you articulate your knowledge clearly when it counts.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that match your skills. Plus, applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Payments Technical Consultant – 12 month contract Remote in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your technical experience with card schemes and payment processes. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or experiences!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Payments Technical Consultant role. We love seeing enthusiasm and a clear understanding of the challenges in card acceptance.
Showcase Your Communication Skills: Since this role involves being the main point of contact for customers, make sure to demonstrate your communication skills in your application. We appreciate clarity and professionalism, even in written form!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at OCTOPUS COMPUTER ASSOCIATES
✨Know Your Payments Inside Out
Make sure you have a solid grasp of the full card payment process. Brush up on your knowledge of EMV, card schemes, and the roles of merchants and acquirers. Being able to discuss these topics confidently will show that you're the right fit for the role.
✨Showcase Your Troubleshooting Skills
Prepare examples of how you've resolved acceptance issues in the past. Think about specific scenarios where you identified problems and drove resolutions, especially in POS and Ecommerce settings. This will demonstrate your hands-on experience and problem-solving abilities.
✨Project Management Prowess
Since you'll be managing multiple customers and issues, highlight your project management skills. Be ready to discuss how you prioritise tasks and keep everything organised, even when working remotely. This will reassure them that you can handle the demands of the role.
✨Communicate Clearly and Confidently
Good communication is key, especially in a remote environment. Practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to get comfortable discussing your experiences and answering questions.