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- Tasks: Resolve card acceptance issues and manage multiple customer inquiries remotely.
- Company: Leading payments consultancy with a focus on innovation.
- Benefits: Remote work, flexible hours, and a chance to enhance your technical skills.
- Why this job: Join a dynamic team and make a real difference in the payments industry.
- Qualifications: Strong understanding of card payment processes and excellent communication skills.
- Other info: Opportunity for professional growth in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
My client are looking for a payments consultant with technical experience and understanding in card schemes particularly with respect to merchants and/or acquirers. The role is focussed on resolving/troubleshooting and remediation with respect to card acceptance.
Responsibilities
- Be the main point of contact with customers with respect to acceptance issues, investigate the cause, and drive the resolution of issues.
- Focus on POS and Ecommerce acceptance; experience in these areas is preferred.
- Manage multiple customers and issues simultaneously, applying project management skills.
Qualifications
- Fully understands the full card payment process.
- Technical experience and understanding in card schemes, particularly related to merchants and/or acquirers.
- Experience with EMV, card schemes, card acceptance, acquirers, acquiring, merchants, and related payments concepts.
- Good communication skills and ability to work in a remote environment.
The role is working fully remotely.
Payments Technical Consultant – 12 month contract Remote in London in England employer: OCTOPUS COMPUTER ASSOCIATES
Contact Detail:
OCTOPUS COMPUTER ASSOCIATES Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Payments Technical Consultant – 12 month contract Remote in London in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the payments industry, especially those who know about card schemes. A friendly chat can lead to insider info on job openings or even a referral.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your technical experience with card acceptance and troubleshooting. Use real examples to demonstrate how you've resolved issues in the past.
✨Tip Number 3
Stay organised! Keep track of the companies you're applying to and follow up after interviews. A quick email thanking them for their time can keep you fresh in their minds.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Payments Technical Consultant – 12 month contract Remote in London in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your technical experience with card schemes and payment processes. We want to see how your skills align with the role, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Payments Technical Consultant role. Share specific examples of how you've resolved acceptance issues in the past.
Show Off Your Communication Skills: Since this role involves being the main point of contact for customers, we need to see your communication skills in action. Make sure your application is clear, concise, and free of jargon – we want to understand your message easily!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at OCTOPUS COMPUTER ASSOCIATES
✨Know Your Payments Inside Out
Make sure you have a solid grasp of the full card payment process. Brush up on your knowledge of EMV, card schemes, and the roles of merchants and acquirers. Being able to discuss these topics confidently will show that you're the right fit for the role.
✨Prepare for Troubleshooting Scenarios
Since the role involves resolving acceptance issues, think of some common problems you might encounter and how you would approach solving them. Prepare examples from your past experience where you've successfully troubleshot similar issues, as this will demonstrate your practical skills.
✨Show Off Your Project Management Skills
You'll be managing multiple customers and issues at once, so be ready to discuss your project management experience. Have specific examples ready that highlight your ability to juggle tasks and keep everything on track, especially in a remote setting.
✨Communicate Clearly and Confidently
Good communication is key, especially when working remotely. Practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to get comfortable with discussing technical concepts in an easy-to-understand way.