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For Companies At a Glance
- Tasks: Support clients in the payments industry and manage relationships with key stakeholders.
- Company: Join a leading global Card Payment Provider with a dynamic growth trajectory.
- Benefits: Remote work, competitive salary, and opportunities for professional development.
- Why this job: Be at the forefront of payment innovations and make a real impact in the industry.
- Qualifications: Experience in account management or customer support within financial services is essential.
- Other info: Exciting role with potential for career advancement in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Account Executive – Payments/Card Schemes
card schemes, implementation manager, card implementation, account executive, customer support, customer success
12 month-5 year contract – remote based UK
A blue-chip global Card Payment Provider is seeking Account Executives with Payments or Cards experiences due to dynamic growth.
To be successful in this role, you will possess Account management or customer support experience within a payment scheme or Financial Services Operations possessing excellent communication, presentation, and interpersonal skills.
In addition, you will work independently and plan, schedule, and arrange your own activities in accomplishing objectives.
Day to day, you will
Responsibilities
- Provide support and consultancy to assigned Acquirers, Processors and PSPs while becoming the point of contact for all operational matters related to client portfolio
- Proactively resolve client business & technical problems while showing strong leadership navigating the articulated business matrix, acting in complete autonomy
- Support business development teams to expand acceptance and oversee the onboarding of new Acquirers, Processors, PSPs, and software vendors
- Support participants through the semi-annual release process
- Manage and coordinate certification
- Ensure participants are compliant with operating rules and regulations
- Engage participants to support network initiatives
- Implement new network products (EMV, 3DS, Digital, e-commerce, contactless, etc.) and solutions with existing network partners
- Manage technical communications with client technical team, project team, customer service teams and senior executives
- Execute department initiatives and ensure processes and projects are well documented to meet auditing requirements
- Could have additional responsibilities for planning, directing, and coordinating activities for other team members and cross functionally
- Manages large clients and internal senior stakeholders\’ relationships
- Develops and supports difficult decisions
Qualifications
- Deep understanding of the payment industry infrastructure (either from a Scheme, Acquirer or Processor’s perspective)
- Client-centric approach with the ability to interact across all management levels, demonstrating excellent communication and presentation skills
- Natural relationship builder able to proficiently set and maintain great relationships with a portfolio of clients and multiple internal stakeholders
- Desire to embrace change with an optimistic attitude, able to spot opportunities in every challenge
- Fluency in a second European language is a plus (e.g., German, Spanish or French)
(card schemes, implementation manager, card implementation, account executive)
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Account Executive – Payments, Card Schemes, implementation in London employer: OCTOPUS COMPUTER ASSOCIATES
Contact Detail:
OCTOPUS COMPUTER ASSOCIATES Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Executive – Payments, Card Schemes, implementation in London
✨Tip Number 1
Network like a pro! Reach out to people in the payments and card schemes industry on LinkedIn. Join relevant groups, participate in discussions, and don’t be shy to ask for informational interviews. You never know who might have a lead on your dream job!
✨Tip Number 2
Prepare for those interviews by practising common questions related to account management and customer support. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you showcase your experience effectively and demonstrate your problem-solving skills.
✨Tip Number 3
Showcase your knowledge of the payment industry! Stay updated on trends and news, and be ready to discuss how they impact the role. This will not only impress interviewers but also show that you're genuinely interested in the field.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people. Let’s get you that Account Executive role!
We think you need these skills to ace Account Executive – Payments, Card Schemes, implementation in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Executive role. Highlight your experience in payments or card schemes, and don’t forget to showcase your communication and interpersonal skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the payments industry and how your background makes you a perfect fit for this role. We love seeing enthusiasm and a personal touch!
Showcase Problem-Solving Skills: In your application, give examples of how you've proactively resolved client issues in the past. We’re looking for candidates who can navigate challenges with confidence and creativity, so don’t hold back on those success stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at OCTOPUS COMPUTER ASSOCIATES
✨Know Your Payments Inside Out
Make sure you brush up on your knowledge of the payment industry, especially card schemes and implementation processes. Familiarise yourself with key terms and concepts, as well as recent trends in the sector. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Client-Centric Approach
Prepare examples from your past experiences where you've successfully managed client relationships or resolved issues. Highlight your communication and interpersonal skills, as these are crucial for the Account Executive role. Be ready to discuss how you can proactively support clients and navigate complex situations.
✨Demonstrate Your Problem-Solving Skills
Think of specific instances where you've tackled business or technical problems in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will illustrate your ability to lead and resolve challenges effectively, which is key for this position.
✨Prepare Questions That Show Your Interest
Have a list of thoughtful questions ready to ask at the end of the interview. Inquire about the company's future initiatives in the payments space or how they support their Account Executives in achieving their goals. This shows that you're not just interested in the job, but also in the company's vision and culture.
