Partnership Account Manager, Fields in Trust (Charity Partner) in London

This role sits within the Income Generation Team and plays a key part in managing a small, growing portfolio of partners. You’ll deliver high‑quality account management that deepens engagement and maximises income and impact for the charity. The focus is on stewarding our existing partnerships—ensuring agreements are delivered to a high standard, building strong relationships, and coordinating activity across the organisation. You’ll bring partnership ideas to life, strengthen engagement where it adds value to our mission, and help ensure each collaboration achieves its full potential. You’ll have the autonomy to lead thoughtful, well‑executed partnership activity, the space to build long‑term relationships, and the chance to work closely with senior stakeholders and passionate teams across the charity.

Responsibilities include:

• Partnership Delivery and Relationship Management
  • Manage a portfolio of partners with consistent, high‑quality stewardship, coordinating delivery and fundraising commitments.
  • Build strong, long‑term relationships and act as the main day‑to‑day contact.
  • Represent the charity professionally at meetings and events.
  • Track progress against KPIs and maintain accurate reporting.
  • Produce clear impact updates working with the Digital Content Manager.
• Project & Workflow Management
  • Manage timelines, action plans, and multiple concurrent workstreams.
  • Coordinate internal teams to deliver partnership commitments.
  • Spot risks early and resolve or escalate as needed.
• Maximising Partnership Value
  • Identify ways to deepen relationships and grow financial value.
  • Develop new ideas with partners that align with strategy.
  • Encourage in‑kind support to enhance delivery or reduce costs.
  • Spot opportunities to expand existing partnerships.
  • Create pitches, proposals, and briefs aligned to strategic priorities.
  • Work with leadership to shape deliverable, high‑impact propositions.
• Internal Collaboration
  • Work closely with colleagues across teams to deliver partnership activity.
  • Share updates transparently and coordinate data, case studies, and comms.
  • Act as the internal advocate for partner needs and expectations.
• Administration, Compliance & Reporting
  • Maintain accurate Customer Relationship Management records and partnership documentation.
  • Support due diligence, agreements, and reporting cycles.
  • Ensure compliance with GDPR, brand guidelines, and fundraising regulations.
• Championing the Mission
  • Communicate the charity’s impact clearly and confidently.
  • Help partners understand how their support drives outcomes.
  • Promote a culture of strong partnership working across the organisation.

Qualifications

• Proven track record managing and growing key partnerships.
• Strong communication, influencing and negotiation skills.
• Able to manage multiple partnerships with solid organisational, financial and commercial awareness.
• Experience creating delivery plans and agreements; brand licensing/staff fundraising a plus.
• Proactive and data‑led, shaping partnership strategy through insight.
• Working knowledge of fundraising regulation, GDPR and CRM systems (e.g., Donorfy).
• Build trusted senior‑level relationships.
• Confident in renewals and long‑term planning.
• Spot opportunities for innovation, growth and added value.
• Ensure clear impact reporting and financial accountability.
• Collaborate effectively across internal teams.
• Strong planning skills; able to juggle multiple workstreams and respond to fast‑moving priorities.

Additional Information

• 25 days annual leave (plus one additional day per year of service, up to five years).
• Discretionary leave between Christmas and New Year.
• Two employee volunteer days per year.
• 5% employer pension contribution.
• Interest-free season ticket loan.

Our Values

At our core, we believe that how a company behaves is just as important as what it does. That’s why we chose to become an accredited B Corp and to change our Articles of Association so that the interests of all our stakeholders – employees, customers, communities, environment and shareholders – are considered in every decision we make.

We are committed to building a workplace where diversity is valued, and inclusion is a priority. By providing equal opportunities for growth and development, we embrace and celebrate all races, genders, religions, sexual orientations, ages, disabilities, and socio-economic backgrounds. We believe teams achieve their best when every member feels safe, respected and empowered to be their authentic selves. We’re proud to be disability confident and are committed to supporting candidates with a disability, including neurodiversity and mental health conditions, throughout the recruitment process. Applicants are welcome to opt-in to the disability confident scheme as part of our application process. If you require any adjustments to the interview process, we’ll be happy to accommodate where possible.