At a Glance
- Tasks: Guide drivers through their leasing journey and manage the entire driver experience.
- Company: Join Octoenergy, a forward-thinking company in the electric vehicle sector.
- Benefits: Enjoy a hybrid work model, competitive pay, and opportunities for growth.
- Other info: Dynamic role with a focus on problem-solving and logistics management.
- Why this job: Be part of a team that delivers exceptional service and supports sustainable transport.
- Qualifications: Strong communication skills and a passion for cars or electric vehicles.
The predicted salary is between 30000 - 40000 Β£ per year.
Octoenergy is seeking a Customer Operations Specialist to deliver exceptional service and guide drivers through their leasing journey in a hybrid role based in the UK.
You will be responsible for managing the driver journey from order to return while maintaining high standards and a positive attitude.
The ideal candidate will demonstrate strong communication skills and a natural phone manner, adept at problem-solving and managing complex logistics updates.
A keen interest in cars or electric vehicles is a plus.
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We think you need these skills to ace Driver Experience & Operations Specialist in London
Customer Service
Communication Skills
Problem-Solving Skills
Logistics Management
Attention to Detail
Positive Attitude
Hybrid Work Adaptability