Remote Operations Associate β€” Customer Support & SOPs in Portsmouth

Remote Operations Associate β€” Customer Support & SOPs in Portsmouth

Portsmouth Full-Time 25000 - 35000 Β£ / year (est.) No working from home possible
Octo Logistics

At a Glance

  • Tasks: Provide top-notch customer support via phone, email, and live chat.
  • Company: Join a UK-based logistics and tech company with a remote work culture.
  • Benefits: Enjoy flexible shifts, competitive pay, and the chance to grow your skills.
  • Other info: Gain valuable experience in logistics and technology while working remotely.
  • Why this job: Be part of a dynamic team and make a real difference in customer satisfaction.
  • Qualifications: Strong communication skills and a passion for helping others.

The predicted salary is between 25000 - 35000 Β£ per year.

Octo Logistics is seeking an Operations Team Member for a full-time remote role, with on-rotation shifts.

Based in Pakistan, you will support a UK-based logistics and technology company by delivering professional customer service via phone, email and live chat.

You will follow SOPs, update records accurately, and collaborate with the operations team to resolve issues while developing your knowledge of internal systems and procedures.

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Remote Operations Associate β€” Customer Support & SOPs in Portsmouth employer: Octo Logistics

At Octo Logistics, we pride ourselves on being an excellent employer that values our remote Operations Team Members. With a strong focus on professional development, we offer comprehensive training and growth opportunities within a supportive work culture that encourages collaboration and innovation. Working from Pakistan for a UK-based company, you'll enjoy the flexibility of remote work while being part of a dynamic team dedicated to delivering exceptional customer service.

Octo Logistics

Contact Details:

Octo Logistics Recruitment Team

We think you need these skills to ace Remote Operations Associate β€” Customer Support & SOPs in Portsmouth

Customer Service
SOP Compliance
Record Keeping
Collaboration
Issue Resolution
Knowledge of Internal Systems
Communication Skills