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For Companies At a Glance
- Tasks: Lead our Chiswick store, manage a team of volunteers, and drive sales.
- Company: Join Octavia, a charity focused on community engagement and retail transformation.
- Benefits: Enjoy a competitive salary and the chance to make a real impact in your community.
- Why this job: Be part of a vibrant team in a stylish shop while supporting local causes.
- Qualifications: Experience in retail management and strong people skills are essential.
- Other info: This is a temporary role for 3 months with potential for growth.
Base pay range
Exciting times lie ahead in Octavia\’s charity retail division as we embark on a journey of growth and transformation. With the recent appointments of a dynamic Head of Retail and Area Manager, we\’re thrilled to announce a prime opportunity for a Shop Manager to lead our
Nestled in the heart of affluent South West London, this bustling high street location promises a dynamic and vibrant setting. Boasting a unique and fashionable shop fit, our Chiswick store stands out as a beacon of style and commercial savvy. If you\’re ready to make your mark in a thriving community and drive success in one of our higher income shops, this role is perfect for you.
Responsibilities
As Store Manager, you will have overall responsibility for the day-to-day management of our Chiswick store ensuring that sales and profit targets are achieved. You will have a strong focus on building, empowering and leading a team of volunteers as well as your Store Manager. Reporting into the Area Manager, you will work closely with the retail support team to maximise income, ensure the highest level of customer service is achieved and continue to grow strong foundations with local residents to maximise support. Your responsibilities will include:
- Recruiting, developing and motivating a high performing, result driven team to support in all aspects of running a store successfully
- Analysing customer profiles, buying trends and competitive information to drive business, communicate and provide feedback to Area Manager
- Overseeing the execution and processing of incoming and outgoing donations
- Ensuring the visual presentation of the store always meets or exceeds Octavia standards
- Communicating, managing and executing all community engagement initiatives and events within budget and according to all policies and procedures
- Building relationships with the local community, recognising potential growth for volunteering and increasing donations
- Attending and contributing to regular team meetings and training, sharing best practise with Octavia\’s core values
- As a brand ambassador for Octavia, supporting all fundraising activity and championing the Community engagement
Requirements
We are looking for an experienced store manager with strong commercial acumen, who understands what is needed to make a charity store profitable. You will have excellent customer and people management skills with the ability to drive sales, donations, gift aid and also manage a team of volunteers.
Benefits
The salary for this role is £109.28 per day.
Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. Everyone is welcome.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Management
Industries
- IT Services and IT Consulting
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Interim - Shop Manager (3 Months) employer: Octavia
Contact Detail:
Octavia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Interim - Shop Manager (3 Months)
✨Tip Number 1
Familiarise yourself with Octavia's mission and values. Understanding their commitment to community engagement and charity work will help you align your approach during interviews, showcasing how your experience can contribute to their goals.
✨Tip Number 2
Network within the local community and retail sector. Attend events or engage with local businesses in Chiswick to build relationships that could benefit your role as a Shop Manager, demonstrating your commitment to community involvement.
✨Tip Number 3
Prepare to discuss specific strategies for increasing sales and donations in a charity retail environment. Think about innovative ideas you've implemented in previous roles that could translate well to Octavia's unique setting.
✨Tip Number 4
Showcase your leadership skills by preparing examples of how you've successfully managed and motivated teams in the past. Highlighting your ability to empower volunteers will be crucial in this role.
We think you need these skills to ace Interim - Shop Manager (3 Months)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, particularly in charity or community-focused environments. Emphasise your ability to lead and motivate a team, as well as any achievements in driving sales and donations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the mission of Octavia. Mention specific examples of how you've successfully managed teams and improved store performance in the past.
Highlight Community Engagement Experience: Since this role involves building relationships with the local community, be sure to include any relevant experience you have in community engagement or volunteer management. This will demonstrate your understanding of the importance of local support.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial role.
How to prepare for a job interview at Octavia
✨Showcase Your Leadership Skills
As a Shop Manager, you'll be leading a team of volunteers. Be prepared to discuss your previous experiences in managing teams, motivating staff, and how you can empower others to achieve their best.
✨Understand the Community
Familiarise yourself with the local community in Chiswick. Highlight any previous experience you have in community engagement or building relationships that could help increase donations and support for the store.
✨Demonstrate Commercial Acumen
The role requires strong commercial skills. Be ready to discuss how you've previously driven sales and profit targets, and share specific examples of how you've analysed customer profiles and buying trends to inform your strategies.
✨Emphasise Customer Service Excellence
Customer service is key in this role. Prepare to talk about how you've ensured high levels of customer satisfaction in past positions and how you plan to maintain Octavia's standards in the Chiswick store.
