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- Tasks: Support the Store Manager in daily operations and customer service.
- Company: Join Octavia, a charity focused on community support through retail.
- Benefits: Enjoy a competitive salary and be part of a passionate team.
- Why this job: Great opportunity for growth and to make a real impact in the community.
- Qualifications: Customer service skills and experience in retail or charity sectors preferred.
- Other info: Early applications are encouraged; we value diversity and inclusivity.
The predicted salary is between 20000 - 25000 £ per year.
Overview
Interim – Assistant Store Manager (3 Months). This is a full-time temporary position in our West London stores, instrumental in providing a sustainable source of income to support Octavia\’s vital work in the community.
Responsibilities
- Supporting the Store Manager in day to day running of the store
- Displaying donated stock in a visually appealing manner to create a high end store feel and help maximise sales
- Helping to achieve agreed sales targets
- Selecting and pricing items appropriately
- Working with the manager to recruit, train and motivate a team of volunteers
- Stepping up as Store Manager when required, attending meetings and taking on necessary management duties
- Managing the Gift Aid processes
- Ensuring accurate cashing up is completed daily, completing weekly returns and dispatch documents
- Being a key holder
Requirements
We are looking for shop assistants with excellent customer service skills and experience in the above areas.
Ideally, your background will be within charity retail and you will have an understanding of the challenges within this sector, for example sourcing volunteers and donations, managing stock, visual merchandising and Gift Aid.
We will consider individuals looking for the next step in their career.
Benefits
The salary for this role is £96.95 per day.
Location: London, England, United Kingdom. This role is based in Fulham Road, West London.
Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. Everyone is welcome.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
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Interim - Assistant Store Manager (3 Months) employer: Octavia
Contact Detail:
Octavia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Interim - Assistant Store Manager (3 Months)
✨Tip Number 1
Familiarise yourself with Octavia’s mission and values. Understanding their commitment to community support will help you align your responses during interviews, showcasing your passion for their cause.
✨Tip Number 2
Highlight any previous experience in charity retail or similar environments. Be ready to discuss specific examples of how you've successfully managed stock, trained volunteers, or enhanced customer service in past roles.
✨Tip Number 3
Prepare to demonstrate your visual merchandising skills. Consider bringing a portfolio or examples of displays you've created that maximised sales and enhanced the shopping experience.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the store's culture and expectations, which can be invaluable during your interview process.
We think you need these skills to ace Interim - Assistant Store Manager (3 Months)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail and customer service. Emphasise any previous roles where you've managed teams or supported store operations, as this will resonate with the responsibilities of the Assistant Store Manager position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for charity retail and your understanding of the sector's challenges. Mention specific examples of how you've contributed to sales targets or improved customer service in past roles.
Highlight Relevant Skills: In your application, focus on skills such as stock management, visual merchandising, and team training. These are crucial for the role and should be clearly articulated to demonstrate your fit for the position.
Show Enthusiasm for the Role: Express your motivation for joining Octavia and contributing to their community work. A genuine interest in their mission can set you apart from other candidates and show that you're a good cultural fit.
How to prepare for a job interview at Octavia
✨Show Your Passion for Charity Retail
Make sure to express your enthusiasm for working in charity retail during the interview. Share any relevant experiences you have, whether it's volunteering or working in a similar environment, to demonstrate your commitment to the cause.
✨Highlight Customer Service Skills
Since the role involves delivering high-quality customer service, prepare examples of how you've successfully handled customer interactions in the past. This could include resolving complaints or going above and beyond to assist customers.
✨Demonstrate Leadership Potential
As you'll be stepping up as Store Manager, it's important to showcase your leadership skills. Discuss any previous experiences where you've led a team or taken on additional responsibilities, and how you motivated others to achieve goals.
✨Prepare for Situational Questions
Expect situational questions that assess your problem-solving abilities, especially related to stock management and visual merchandising. Think of specific scenarios where you've successfully managed challenges in these areas and be ready to share them.
