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- Tasks: Lead a vibrant charity shop, manage a team, and drive sales in a dynamic community.
- Company: Join Octavia, a charity focused on growth and community engagement.
- Benefits: Enjoy flexible working, life assurance, mental health support, and self-development opportunities.
- Why this job: Make a real impact in the community while developing your leadership skills.
- Qualifications: Experience in retail management and strong people skills are essential.
- Other info: Be part of an inclusive culture that celebrates diversity and supports personal growth.
The predicted salary is between 28412 - 35500 £ per year.
Exciting times lie ahead in Octavia's charity retail division as we embark on a journey of growth and transformation. With the recent appointments of a dynamic Head of Retail and Area Manager, we're thrilled to announce a prime opportunity for a Shop Manager to lead our Chiswick store, nestled in the heart of affluent South West London. This bustling high street location promises a dynamic and vibrant setting, boasting a unique and fashionable shop fit that stands out as a beacon of style and commercial savvy.
If you're ready to make your mark in a thriving community and drive success in one of our higher income shops, this role is perfect for you.
ResponsibilitiesAs Store Manager, you will have overall responsibility for the day-to-day management of our Chiswick store ensuring that sales and profit targets are achieved. You will have a strong focus on building, empowering and leading a team of volunteers as well as your Store Manager. Reporting into the Area Manager, you will work closely with the retail support team to maximise income, ensure the highest level of customer service is achieved and continue to grow strong foundations with local residents to maximise support.
- Recruiting, developing and motivating a high performing, result driven team to support in all aspects of running a store successfully
- Analysing customer profiles, buying trends and competitive information to drive business, communicate and provide feedback to Area Manager
- Overseeing the execution and processing of incoming and outgoing donations
- Ensuring the visual presentation of the store always meets or exceeds Octavia standards
- Communicating, managing and executing all community engagement initiatives and events within budget and according to all policies and procedures
- Building relationships with the local community, recognising potential growth for volunteering and increasing donations
- Attending and contributing to regular team meetings and training, sharing best practice with Octavia’s core values
As a brand ambassador for Octavia, supporting all fundraising activity and championing the Community engagement.
We are looking for an experienced store manager with strong commercial acumen, who understands what is needed to make a charity store profitable. You will have excellent customer and people management skills with the ability to drive sales, donations, gift aid and also manage a team of volunteers.
This is a 35 hour per week role paying an annual salary of £28,412 plus fantastic benefits including up to 10% pension contributions and the opportunity to work in a supportive and collaborative team.
Additional Benefits- Flexible-working
- Life Assurance
- Employee Wellbeing App/ Mental Health Support
- Online GP Service
- Cycle to work
- Opportunities for self-development with over 60 courses available to self-enrol
- Opportunities to volunteer in our Charity Retail Stores or on our Befriending Programme
Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. Everyone is welcome. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
Shop Manager in City of London employer: Octavia Development Services Limited
Contact Detail:
Octavia Development Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager in City of London
✨Tip Number 1
Get to know the company! Research Octavia's values and community initiatives. When you walk into that interview, show us you’re not just another candidate but someone who genuinely cares about making a difference in the community.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for standing out in the application process. We love seeing candidates who are proactive!
✨Tip Number 3
Prepare some killer questions for your interview. Think about what you want to know about the team dynamics or community engagement strategies. This shows us you’re serious about the role and ready to hit the ground running.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in our minds and shows us you’re genuinely interested in joining the Octavia family.
We think you need these skills to ace Shop Manager in City of London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for charity retail shine through! We want to see how excited you are about making a difference in the community and leading a team. Share your personal connection to our mission and why this role speaks to you.
Tailor Your CV: Make sure your CV is tailored to the Shop Manager role. Highlight your experience in managing teams, driving sales, and engaging with the community. We love seeing specific examples of how you've made an impact in previous roles, so don’t hold back!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that directly address the key responsibilities mentioned in the job description. Use bullet points if it helps to make your achievements stand out!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out on being part of our vibrant team!
How to prepare for a job interview at Octavia Development Services Limited
✨Know Your Store Inside Out
Before the interview, take some time to research Octavia and its Chiswick store. Familiarise yourself with their mission, values, and the community they serve. Being able to discuss specific aspects of the store's unique fit and how you can contribute to its success will show your genuine interest.
✨Showcase Your Leadership Skills
As a Shop Manager, you'll be leading a team of volunteers. Prepare examples from your past experiences where you've successfully motivated and developed a team. Highlight your ability to create a positive environment that drives results, as this is crucial for the role.
✨Understand the Numbers
Brush up on your commercial acumen! Be ready to discuss how you would analyse customer profiles and buying trends to drive sales. Think about how you can leverage this information to maximise income and donations, and be prepared to share any relevant metrics from your previous roles.
✨Engage with the Community
Community engagement is key for this role. Come prepared with ideas on how to build relationships with local residents and increase support for the store. Discuss any past initiatives you've led or participated in that fostered community involvement, as this will demonstrate your commitment to Octavia's values.
